Canon EOS-M -- Firmware/config issue or defective camera?

[j._gewirtz]

<p>I have a new EOS-M and 22mm lens, firmware v. 2.0.2, always configured for auto-white balance. Occasionally the WB of the camera's LCD goes out of whack and both live-view and images replayed from the camera's memory card display with a bluish or reddish cast and sometimes too dark. Changing the camera's WB setting has no effect. The problem always goes away eventually, usually if I turn off the camera but sometimes only after I remove the battery. (This problem only affects image display on the LCD; the actual saved image files, both RAW and JPEG, are fine.)<br>

A Canon rep told me that based on my description there is definitely something wrong with the camera. If that's the case I can return it to B&H. However, before I do anything I want to find out if this is a known problem with the EOS-M. Has anyone else experienced these issues?</p>

 

[DickArnold]

<p>I have this camera and don't experience what you are talking about. Sounds like an lcd probem. I would return it. </p>

 

[j._gewirtz]

<p>Thanks, Dick.</p>

 

[justthings]

<p>I also have this camera and have never seen such an issue, nor heard of this in the many forum posts I've read about it.</p>

[colin carron]

<p>Nor me. Sounds like a problem to me too.</p>

[steven_clark]

<p>I've got an EOS-M and have used it both stock and modified with Magic Lantern. I have never encountered your problem. It sounds very much like a hardware issue.</p>