joe_dempsey Posted December 8, 2013 Share Posted December 8, 2013 <p>Does Nikon still work on these scanners? Is there an alternative to Nikon? I probably just need a simple cleaning, but do not have a clue where to go.<br>Thanks,<br>Joe</p><p> </p> Link to comment Share on other sites More sharing options...
howard_owen Posted December 8, 2013 Share Posted December 8, 2013 <p>http://nikoncamerarepair.com/</p> Link to comment Share on other sites More sharing options...
Didier Lamy Posted December 8, 2013 Share Posted December 8, 2013 <p>Same machine (6 years old) same problem, Nikon France says that they will repair it until 2016, but they will not touch it if it is not broken. That leaves me with two options: betting that a repair shop will do the cleaning without breaking it , or breaking it myself so Nikon will accept it...<br />I guess the best option is doing nothing, I keep this machine permanently Under a tailor-made box, and treat it with great respect. I have seen on the net a do-it-yourself protocol, too complicated...</p> Link to comment Share on other sites More sharing options...
jefferson_steel Posted December 9, 2013 Share Posted December 9, 2013 <p>Joe,<br> <br />I had my Coolscan 5000 cleaned and checked out just a couple of months ago through the Nikon service center in NY. I went through the Nikon web site to set up the servicing: https://repair.nikonusa.com/ProductEntry</p> <p>Good luck!<br> Jeff</p> Link to comment Share on other sites More sharing options...
leicaglow Posted December 9, 2013 Share Posted December 9, 2013 Jeff, I think you have the answer, and Didier's info is good to know. Have any coolscan serviced now, whether it needs it or not. Link to comment Share on other sites More sharing options...
wgpinc Posted December 9, 2013 Share Posted December 9, 2013 <p>If Nikon USA doesn't work out for you try contacting www.precisioncamera.com . I know they repair scanners. They did a KM Dimage Scan Elite 5400 for me. Good luck!</p> Link to comment Share on other sites More sharing options...
Stock-Photos Posted December 10, 2013 Share Posted December 10, 2013 <p>Joe,<br> I'm curious what the problem with your scanner is or what is the problem with the scans?</p> Link to comment Share on other sites More sharing options...
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