dds701 Posted December 21, 2011 Share Posted December 21, 2011 Vista system, PSE06, Lightroom2, Canon Pixma printer (iP4920) I can print fromLR2, from Windows Live Photo Gallery, but when I go to print from PSE06 it says "PSE06 has encountered a problem and will close"... I removed PSE06 from the system twice, reloaded it twice and both times I open PSE06 and all my images are there as if nothing happened? I saved all images to Ext. drive. so I thought ok remove the program, reinstall, re-import images, but they are already there, so I am really confused here, 1) a printing problem and 2) the photos show there even tho I removed the program twice. Any advice. Best regards, Doug Link to comment Share on other sites More sharing options...
jcuknz Posted December 21, 2011 Share Posted December 21, 2011 <p>Did you re-boot following the uninstall and also following the new installation... this seemingly tedious procedure was impressed on me by my guru on computers. The idea being that the computer 'helpfully remembers the old bad programme unless you go through the process of 'saving your settings' on closing down ...I don't know anything about these machines really and just follow G's instructions.</p> Link to comment Share on other sites More sharing options...
dds701 Posted December 22, 2011 Author Share Posted December 22, 2011 Hello JC, Yes, did the re-boot, and it does seem tedious but did so. However I did not save settings due to "download complete" screens etc.Did not think it necessary but will try once again. Thanks, Doug Link to comment Share on other sites More sharing options...
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