ray . Posted May 29, 2009 Share Posted May 29, 2009 <p>Last lens I purchased they mistakenly sent and charged for a hood I didn't order, and also sent the wrong sized filter. Those items were refunded no problem... Then, even though I got back to them well after the 2 week grace period on an M8 that was rated EX+, I thought they should have complied with my request for a free basic sensor cleaning kit because the camera came with a grease spot on the sensor.. My fault for not calling sooner, but still... Even with that, they are ultimately reliable and I would purchase from them again. </p> Link to comment Share on other sites More sharing options...
jtk Posted May 29, 2009 Share Posted May 29, 2009 <p>IMO "Bargain" means "obviously used." The lenses of active photographers, as opposed to non-photographers, get that way.</p> <p>KEH is reportedly swamped by incoming used equipment, sent to them for purchase...it's the economy and abandonment of film for digital... yet Nikon's just announced layoff of 9000 (dumb to manufacture in Japan, smart to manufacture in Vietnam...like Pentax).</p> <p>I suspect they'll start paying sellers significantly less, but that catalog prices will remain stable. This is just speculation: They'll want to make bigger profit due to probably-declining sales and cost of maintaining increasingly-slow-moving inventory.</p> <p>Forget e-mail, use the phone. Why waste their time?</p> Link to comment Share on other sites More sharing options...
manuel barrera houston, Posted May 29, 2009 Share Posted May 29, 2009 <p>Bought a Canon 100-300 L about 3 years ago, lens is still working great.</p> Link to comment Share on other sites More sharing options...
tom_harvey3 Posted May 29, 2009 Share Posted May 29, 2009 <p>My experiences have been (with a number of Pentax 67 lenses) that a KEH "bargain" rating is equivalent to the fleabay "L@@K! MINTY!" rating.</p> Link to comment Share on other sites More sharing options...
jose_perez3 Posted May 29, 2009 Share Posted May 29, 2009 <p>I purchased a Nikon 20mm f2.8 lens from KEH on ebay a few months ago. The lens works great and looks almost new. I spent about $300 for it. I would buy from them again.</p> Link to comment Share on other sites More sharing options...
josephwalsh Posted May 29, 2009 Share Posted May 29, 2009 <p>Pretty snarky of Bill C. to drive by slime KEH by offering a cutsie post with no supporting rationale, no follow up post.<br> Glad to see the many others refuting this.</p> Link to comment Share on other sites More sharing options...
bryan_lardizabal Posted May 29, 2009 Share Posted May 29, 2009 <p>Used cameras from mail order are like a box of chocolates, "you never know what you're gonna get"</p> Link to comment Share on other sites More sharing options...
jack_welsh Posted May 29, 2009 Share Posted May 29, 2009 <p>Rule No.1. When buying photo equipment, consider KEH as one of your top choices. Rule no 2, always remember Rule No. 1.</p> Link to comment Share on other sites More sharing options...
lisa_lowden Posted May 29, 2009 Share Posted May 29, 2009 <p>keh is so much better than the used crap that they sell at some of the local camera stores these days. however, i did get some decent used stuff at the local stores but some of it can be bad. ll</p> Link to comment Share on other sites More sharing options...
djl251 Posted June 1, 2009 Share Posted June 1, 2009 <p>I bought a BGN Canon 50mm 0.95 lens from KEH about 8 years ago for 300 and recently sold it for 1000. Pretty good value. Plus they have a return policy (try that on e bay). Too beat up for you? Hey send it back.</p> Link to comment Share on other sites More sharing options...
wentzu_chang Posted June 3, 2009 Share Posted June 3, 2009 <p>1st time I got Hasselblad 500cm kit from Keh 10 years ago, and love it...I was there, and bought on the spot. I am very happy with. Recently, I ordered a 220 film insert (contax 645), rated as mint -, when I got it, there is a visible cut on the roller, and I am not happy with. I returned.<br> I tried to returned within their 14 days no hass return policy, I ended up need to send UPS 2nd day air (when I got it, it is 8th day, follow with weekend). Cost me $32 dollars. I will see if they return me full refund.</p> Link to comment Share on other sites More sharing options...
david j.lee Posted June 4, 2009 Share Posted June 4, 2009 <p>i highly recomend keh for used equipment. i have bought from them and have never been disapointed. you can email me for details about my experience with them. </p> Link to comment Share on other sites More sharing options...
astral Posted June 20, 2009 Share Posted June 20, 2009 <p>"Forget e-mail, use the phone. Why waste <em>their </em> time?" ... Not everyone lives in their time zone!</p> <p>I have been emailing KEH about a possible lens purchase for <em>four weeks</em> now and only get sporadic, inconclusive emails. How businesses respond to emails is usually symptomatic of how they run other parts of their operation too. And in KEH's case their <strong>email service is shambolic</strong> - in fact, <em><strong>it is</strong> </em> a waste of time - <em>the customer's. </em></p> <p>Good products are nothing without good service.<em><br /> </em></p> Link to comment Share on other sites More sharing options...
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