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A la carte vs Full Service Pricing


neil_colton

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Hello All-

 

I am a commercial shooter, freelance photojournalist and newbie wedding photographer. I am adding a retail

component to my work to include weddings + portraits.

 

I have shot a few weddings and more seem to be on the way. I am struggling with a wedding pricing structure that

is simple and effective. Right now, I simply use a Creative Fee for Time + Talent (comes from my commercial

background), but I spend a lot of time explaining this to clients, who ask me for all sorts of things-CDs, DVDs,

Slide Shows, Albums, Proofs, et al.

 

There seem to be 2 models in the wedding photography world: 1) a la carte pricing w/everything else an add on 2)

the package plan w/more variations than I can name.

 

My question is: What is the most effective and least painful approach (for both parties) for wedding pricing and

why?

A follow up question: If the answer is 'Packages' what is a good mix of services and products?

 

Many thanks,

 

Neil

 

+{Moderator note: Last name and business name/location deleted as per photo.net policy. Please read the sticky regarding "signatures" on the Photo.net Help Forum]

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Neil,

While you are certainly a far more experienced photog than I am, I have done a fair bit of research on this very topic, and would be happy to pass along what I have learned. Hopefully Mary Ball will be along shortly to expound on/correct what I say.

 

From what I have found, like you say, there are typically 2 types of wedding photography business models - Creative Fee, and Traditional. The Creative Fee model is like you said, a larger up front cost, and less sales of prints and albums - typically the client gets a DVD of the images from the wedding. The Traditional model is a lower up-front fee, and more sales of prints and albums, etc. The traditional model may have packages, but also a great deal of a la carte items. I believe the Creative Fee model typically is more package based.

 

I believe what I am going to do is be more package based, using the Creative Fee method, but offer a price list for prints and albums. That will give me a bit more freedom to make the predominance of income up front from the Creative Fee, and if the client wants any prints or albums, while I wouldn't aggressively sell them, I would certainly provide that via the price list. However, I will be waiting for other responses to your question almost as eagerly as you, I am curious too.

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Ron-

 

A makeup artist I know well, recently told me that today's brides want the process of choosing a photographer made easier by sorting for quality of work + pricing. My current pricing (Time +Talent plus anything you want) means brides who want to hire me have to do some number crunching. Seems easy enough to me, but am I missing something by not having 'Package A', 'Package B', etc?

 

There's also the question of the CD/DVD of wedding day images. Where and how does that factor into the pricing structure? As a commercial shooter, I'm reluctant to give anything away without compensation, but I often see that included as part of the basic wedding photog service...but I digress.

 

Thanks for your thoughts, Ron.

 

Neil

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The studio I work for has simply three ``packages`` if you can call them that.

 

It is an established studio.

 

We will tailor anything we can, to suit the client: and that does not imply High Price / High End Functions, we cater for middle class families, mainly.

 

***

 

IMO ``what`` you offer for sale depends a lot on ``how`` you intend to sell it . . . think about that, first is my best advice.

 

WW

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Hmm, I got to thinking you might be more business aware, than many . . .

 

It`s a lazy Thursday arvo here . . . and I am on a long lunch . . . and I got curious and so I just had a little squiz . . .

 

If I were you . . . I would consider making the Neil / Shannon Wedding ``Studio`` . . . a different business entity.

 

That might be the first step to simultaneously:

 

. un-cluttering the client`s perspective and understanding of what is what

 

. separating your offers of sale

 

. clarifying what you are actually selling, into two distinct baskets

 

. make it easier to price each basket

 

. possibly, create a niche (IMO very important)

 

 

and it may be very useful, to you two, too.

 

Gee . . . I love alliteration.

 

WW

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William-

 

Good points, all. With all the new tools out there-blogs, websites, et al- rebranding is not as intimidating, or

as expensive, as it once was.

 

We've straddled the worlds of PJ, editorial + retail photography for long enough. At a minimum, another 'brand'

with content targeted at a narrow market is an overdue move. Your insight is welcomed and appreciated.

 

All the best and thanks, again,

 

Neil

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Marketing experts seem to believe that you should offer three "packages" and that the middle package will be the most popular. Mine has to do only with price/hours and start with the highest price, middle second and lowest third. Middle is the biggest seller.

 

I like to give the couple flexibility and do a la carte pricing which gives me lots of future album/reprint business. I do inlcude a very inexpensive "favorites" album in which I inlcude 40 or so of my favorites (usually ends up being the ones they love as well) This album only costs me $35 (PK album with blank pages from Art Leather) plus proof prints - 4x6 and cropped creatively in smaller sizes that I get for free as doubles anyway) What this does is create a demand for a larger formal album because things like family shots are not included. They always ask for an album just like the favorites album but with other additions.

 

Also included is $100 towards reprints/album and that is included in all packages. No time limit but pricing for orders is only guaranteed for a year.

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What's a PK album Mary? (I did search PK at the website but no hits)

 

I like the idea of a favorites album with images chosen by the photographer. And, can I ask what do you charge the couple for this album?

 

I'm not understanding, sorry, what you mean by "cropped creatively in smaller sizes that I get free as doubles".

 

Thanks.

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William - you'll probably have to call Art Leather and ask about the PK album. The item number is PK55EBS

You can get matted pages or what I get which isl blank pages. I use herma fix and do creative cropping to make a story of the wedding. Usually page one is flowers or something artsy. I do a two page spread of getting ready - 2 to 4 shots. Then the ceremony - again a two to four page sequence. I do some "fun family shots sometimes of the group being silly or playful but noformal group shots. I do quite a few portrait and couple shots mostly "posed candids" and a few super couple shots and do anywhere from 6 to 8 pages of these. The book is a pretty good looking quality black hard cover. Inside is a black plastic spiral binding which takes the blank pages. Every since I've done this album orders have picked up beyond belief.

 

Neil, another words lets say package A is 7 hours @$4,600. 800+ proof prints in proof albums and $100 towards an album or reprints. Package B is 6 hours at $4,100 - 700+ proof prints in proof albums and $100 towards an album or reprints. Package C is 5 hours at $3,400 - 600+ proof prints in proof albums and $100 towards an album or reprints.

 

It is very simple. Package B is usual

 

During the sales appt...I show the various album choices and later they have many choices from a simple 5x7 "The Book" by Renaissance for parents or a Bookbound matted album by the same company (lower end albums) to the Seldex Art Album with beveled mats or a Coffee table book. This

way they know they have many choices down the road to suit their budgets. However, since there is no time limit - many who thought they'd be going lower end - a year or more later are in a better financial situation with the cost of the wedding well behind them and spend quite a bit of money of the orders. The $100 allowance is high enough that it is incentive to not waste that credit and is in the paperwork in the albums as a reminder that they have $100 sitting there.

 

People always bring up the objection that couples will scan the images but I show them a scanned image and the same image printed by 3 different labs compared to my lab (I show them 10 or so prints each printed in these ways) and they seem to realize if they want quality - they want me to do the printing. I've talked about this many times on the forums and I'm passionate about it because it works so well and I see people missing opportunities for reprint/album sales with the shoot and hand over CD's or doing on line fulfillment and deadlines. I've told the story a few months ago about the couple that I shot for 8 years ago that gave me a two volume album order and reprints that totaled over $4,000. Last week I got a reprint order for a couple I shot in August of 2001! They keep rolling in and a surprising amount from 2-5 years ago.

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Mary-

 

This is very good information. Thank you for the thorough reply. I get it now.

 

Very few wedding shooters are using hard proofs, today, though-as I'm sure you know. You clearly have a strong

wedding business and a proven system that works for you. I like your business model. It's similar to the approach

our wedding photographer used, 15+ years ago.

 

A question, then: 'Do you think a new wedding shooter can establish + grow a business without online

proofing/ordering + without providing the B+G w/images on a CD/DVD?'

 

Neil

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Yes. I know so.

 

Obviously, it will be going against the flow. The best counter to that is: Niche. (My opinion). Niche then becomes the

USP. The key elements of the business plan need to specifically address that Niche. I think, it is cleaver, if the

majority of the customer base is a niche, too.

 

It needs to have a balance of the entrepreneur / businessperson driving it: all niche businesses which win, need

these two elements, and it would fit well with splitting the business entities, IMO.

 

WW

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