randmcnatt Posted April 25, 2008 Share Posted April 25, 2008 I have a <i>very</i> odd problem. Today, suddenly, I can't upload PhotoshopJPEG files. Just Photoshop, just JPEG. <p>Lightroom-generated JPEGs are OK; so are files from my cameras, Gimp,ImageMagick, and other graphic programs. Opening a PS JPEG in Gimp or otherprogram and then saving it is enough to make it uploadable. <p>Photoshop-created PSDs work, along with TIFs, as do PNGs, GIFs, PDFs and EPSfiles.<p>It doesn't matter if I try to upload to SmugMug (using the Java uploader, theone-at-a-time uploader or Omar Shahine's Send2Smug) or to ImageShack, or simplyFTP to my own hosted server. It also doesn't matter if I try to do the uploadfrom Windows XP or Linux, with or without our Netgear firewall. Attempting toupload any PS JPEG just stalls out at some multiple of 4kb, and never over 32k.<p>Thinking my ISP may have added some funky anti-virus or throttling filter, Icalled them up and had a pleasant conversation with a very nice young lady whowasn't too sure what a jay peg is, but allowed as that the "guys" have been realbusy with a lot of calls recently; they'll get back to me Any TimeNow®.[Hey, those guys are good! Just heard back from a tech and he's got noidea but does understand the problem and will kick it up to the network adminsthis afternoon.]<p>There's nothing I can find on the 'net or PN about theproblem. Has anyone come up against anything like this? Link to comment Share on other sites More sharing options...
ty_mixon Posted April 25, 2008 Share Posted April 25, 2008 Hmm . . . Maybe take a PSJpg, open in Gimp, save w/ a new name, & then run a program like diff (in linux) that can look for byte-for-byte differences? I would expect it to turn up in the first 32k. It might give a clue . . . Link to comment Share on other sites More sharing options...
randmcnatt Posted April 26, 2008 Author Share Posted April 26, 2008 Unfortunately, Gimp and PS write jpegs completely differently, so every byte after the initial header is different. However, I have found out it's triggered by something in the exif data somewhere, and that the problem results in apparently false TCP ACK and DUP ACK packets (acknowledgments) being sent back to me. I figure they're forged because the initial ACK is sent even though the chunk of file being acknowleged never arrives. Also they're being "returned" faster than the round-trip signal time on the route. I can't see all these different servers in different places all sending unneeded ACKs and only on PS jpeg files. I've got the culprit narrowed down to nts-online.net, Level3.net, and wcg.net (never heard of them, but I think they're owned by Level3), because those are the only routes in common between all the servers I've tried. Oddly, Comcast has recently been caught doing the exact same thing. Workaround 1: Photoshop's Save for Web, which strips the exif data, but that's a pain to use, especially as we use scripts to get everything ready, and there's SOME exif data I'd like to have on the files. Workaround 2: Re-import everything into Lightroom, export full-size jpegs. That'll have to do until my ISP gets it figured out. Link to comment Share on other sites More sharing options...
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