raquel_queral Posted April 2, 2008 Share Posted April 2, 2008 Hi everybody I am a UK based photographer and I have recently bought digital equipment from ApexGalaxy.com based in California. It's been 5 weeks since I bought and paid for the equipment but I have not received it yet. Since I am not familiarised with US shopping I am wondering if you could please give me some tips on what to do next and if you know the company, let me know what you know. I have writen to them many times but they are ignoring my emails, phone calls. Does anybody know the company? Have you ever had dealings with them? Any suggestions are welcomed. Thank you for your help in advanced. Raquel Link to comment Share on other sites More sharing options...
mike_stemberg Posted April 2, 2008 Share Posted April 2, 2008 Raquel, I have had half-an-idea about purchasing equipment from the US with the idea of 'saving money', so I looked up 'apexgalaxy' on Google and found one 'hit' which took me to 'http://www.apexgalaxy.com/' ..however this is what came up immediately. I hope you have not been scammed bad!?<div></div> Link to comment Share on other sites More sharing options...
jbsox Posted April 2, 2008 Share Posted April 2, 2008 I found this when i googled, it was posted on another site. Not sure if it helps but here it is It's a scam. They are impersonating Apex Digital But their real company website is located at http://www.apexdigitalinc.com The one you dug up is an elaborate scam using an SSL certificate as well as abusing Apex Computers' BBB statement. You just have to check the prices for Apple MacBook Pros to see how totally fake they are. Link to comment Share on other sites More sharing options...
bueh Posted April 2, 2008 Share Posted April 2, 2008 Fraudulent website. There are a couple of threads about it on the internets. You had to pay with "E-Gold", right? The first dealbreaker is that they don't list a real address on their About page. The whole website design and content just screams scammer. Link to comment Share on other sites More sharing options...
raquel_queral Posted April 2, 2008 Author Share Posted April 2, 2008 Bueh, how can one tell that the design and content just screams scammer? I am based in the UK so the address looked right to me and when I checked phones and communication it was all fine. Link to comment Share on other sites More sharing options...
mike_stemberg Posted April 2, 2008 Share Posted April 2, 2008 Raquel, do a Google search for yourself with 'apex galaxy scam' and make up your own mind.... <br><br> I hope we are ALL wrong for your own sake! Link to comment Share on other sites More sharing options...
michael_darnton1 Posted April 2, 2008 Share Posted April 2, 2008 One clue is the impossible prices they list for things. Link to comment Share on other sites More sharing options...
raquel_queral Posted April 2, 2008 Author Share Posted April 2, 2008 Hi guys, you are right. I have been scammed, big time! I cannot believe it's happened to me. I am usually so careful with on-line shopping. Thank you for opening my eyes. I have now reported the company to the US Trade Commission, the Attorney District and the Better Business Bureau. Any ideas where I can report this further? Link to comment Share on other sites More sharing options...
bueh Posted April 2, 2008 Share Posted April 2, 2008 <blockquote><i>Bueh, how can one tell that the design and content just screams scammer? </i></blockquote><p> Raquel, it's kinda hard to explain, but these scammer sites look very much the same. They use a very generic design without a real "catalog" (for example, they have a "Digital Cameras" category but are not further sorted by manufacturer etc.), they plaster all kinds of "certificates" over their pages to lull you into a sense of security ("Hacker-safe", "Trusted Site", "No. 1 XYZ shop", "100% Satisfaction"...), they use generic graphics and <b><a href="http://www.apexgalaxy.com/why_apexgalaxy.php">stock photos</a></b> for illustration, and -- as others noted -- their prices are unrealistically low for an outfit that is not well-known for this (or at all). It just "feels" like they are only after your money, and offer a perfect "image" to make you buy without a second thought. Link to comment Share on other sites More sharing options...
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