alanrusso Posted February 20, 2008 Share Posted February 20, 2008 Hello, A friend of mine recently bought a Canon 40D, and is having the problem thatboth sRAW and RAW files are ending up as .MOV files on his hard drive when hedownloads them from the camera. It is making it so that his picture software doesn't recognize the filescorrectly. It seemed odd to me, and there does not seem to be a camera settingrelated to this. Has anyone encountered this before? Any advice? Thanks!Alan Link to comment Share on other sites More sharing options...
mendel_leisk Posted February 20, 2008 Share Posted February 20, 2008 How does he "download" them? Link to comment Share on other sites More sharing options...
m_barbu1 Posted February 20, 2008 Share Posted February 20, 2008 It sounds like a problem with the filetype association in the operating system. Windows or Mac (and which version of either)? Link to comment Share on other sites More sharing options...
bill_mussett1 Posted February 21, 2008 Share Posted February 21, 2008 Suggest to your friend to use the included Canon DPP software to download images. Files with a .mov suffix are likely QuickTime files. It sounds like the computer can't find any other program to open the images. Link to comment Share on other sites More sharing options...
ken munn Posted February 21, 2008 Share Posted February 21, 2008 99% sure it's a dumb computer problem not a camera one. What software has your buddy got installed, and what defaults for opening imported files has he set? Link to comment Share on other sites More sharing options...
ed_hurst Posted February 21, 2008 Share Posted February 21, 2008 If he manually changes the file extension to .cr2 do they open ok as raw files? Link to comment Share on other sites More sharing options...
milton-chris Posted February 21, 2008 Share Posted February 21, 2008 I don't remember where this came up - could have been with PSE5 downloader that I tried using for first time in a long time, and in there somewhere was an option to download as .mov. OR, it could have been in my new-install of CS3 where that was an option. Check the download program. My fave method of downloading still is to use windoze explorer, create the folder name and then just copy & past into there, re-insert card into camera and re-format card. It's the fastest way to just get the files onto the camera. Link to comment Share on other sites More sharing options...
david_r._levitt Posted May 15, 2008 Share Posted May 15, 2008 After downloading the files to your folder as in: "use windoze explorer, create the folder name and then just copy & past into there," you don't need to reformat the card. Just use Explorer to DELETE the files on the card rather than "re-insert card into camera and re-format card..." Link to comment Share on other sites More sharing options...
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