HP 4890 problem

[grain]

For those saddled with this unfortunate abortion like myself, we already dumped the older software and

it has worked marginally well, but:

Now when I scan B&W film, even when I shut off the tricks it offers for "sharpening", it still does this

(see pic).

Any suggestions other than the obvious (replace it with a coolscan)?

Also seems to have an RGB registration problem with slides on the vertical axis. The unit has never been

dropped/mishandled at all. Very unhappy with it though, and if it doesn't start performing I may

cannibalize the glass for contact printing.

Que?