elite Posted August 20, 2007 Share Posted August 20, 2007 Please help - my 17-85 IS lens keeps erroring out every time when the focal length is set at 17 or 24, At 35 and greater it doesn't happen....it happened for the first time today and now it keeps happening every time. i do not use battery grip and have lened the contacts thoroughly. What should I do? Link to comment Share on other sites More sharing options...
bdp Posted August 20, 2007 Share Posted August 20, 2007 Sounds like possibly a bad lens if it only does it on that lens and those focal lengths. If it's fairly new, exchange it, or send to Canon (both body/lens) and let htem figure it out. Link to comment Share on other sites More sharing options...
bob jr. Posted August 20, 2007 Share Posted August 20, 2007 The EXACT same thing happened to me (I also have the 20D). I had to send it to Canon for repair - about $180 - hope you still have it under warranty Link to comment Share on other sites More sharing options...
elite Posted August 20, 2007 Author Share Posted August 20, 2007 warranty expired :( Link to comment Share on other sites More sharing options...
bill_morrow1 Posted August 20, 2007 Share Posted August 20, 2007 Test Link to comment Share on other sites More sharing options...
bill_morrow1 Posted August 20, 2007 Share Posted August 20, 2007 Robert: Was the failure ultimately in the body, or the lens? Link to comment Share on other sites More sharing options...
geoffm Posted August 20, 2007 Share Posted August 20, 2007 "warranty expired :(" If the warranty is not long expired they may give you some discount (if you ask). Link to comment Share on other sites More sharing options...
elite Posted August 22, 2007 Author Share Posted August 22, 2007 great I'll try that. I have contacted canon and fixed an appointment. Will keep you posted. Thanks for your help ! Link to comment Share on other sites More sharing options...
igort Posted August 22, 2007 Share Posted August 22, 2007 What kind of flash card do you use? I had the same problem with my XTi. This might sound like a dumb question but have you tried formating the compact flash card? Link to comment Share on other sites More sharing options...
elite Posted August 23, 2007 Author Share Posted August 23, 2007 Yes, I used different cards of differenjt makes but ERR99 still kept coming up. Link to comment Share on other sites More sharing options...
aeh Posted August 24, 2007 Share Posted August 24, 2007 just had the same thing happen to my 17/85, that's how it started and then would take one pic fine, the next one over-exposed, then a good one, then a completely blank white one, then error 99 again, all taken in "Priority Mode". camera works fine with all other lenses. Sent to canon and cost of repairs was $93. and it should be back here tomorrow. (Fedex 2nd day from Canon) When I get the paperwork back and see what they did, I'll get back here and let all know. Al Link to comment Share on other sites More sharing options...
elite Posted August 24, 2007 Author Share Posted August 24, 2007 Hi All, First of all thanks for your interest in the matter. Secondly, I have contacted a Canon Aothorized reapir center locally and they told me that the 17-85 has a flexible wire strap that moves every time you zoom in and out. With use this wire tends to break. I have damaged only a part of the strap that is why it is not working from 17-24 and works perfectly from 35-85. The repair center told me that this is quite a common problem with this lens. Have sent in yesterday for repair and should be ready by Tuesday next week. Will keep you informed ! Link to comment Share on other sites More sharing options...
elite Posted August 29, 2007 Author Share Posted August 29, 2007 Just got my lens back form repair. As they had anticipated, the wire strap had been damaged and needed to be replaced toghether with the diaphragm as they come as one part. Cost 115Eur - 157USD Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now