Extremely yellow lab scans

[daniel_murphy1]

I just got 38 scans of slide film back from the lab. They were done with a Kodak

HR500. They are all sharp and look good, except they have an extremely yellow

caste, which ruins them. After paying 7 bucks Can. per scan, I don't feel I

should have to sit at my computer for hours trying to fix them. Besides then

they're not really "good scans" as much as "salvages". So, before I e-mail the

lab and send web-sized examples, does any one know what could cause this? The

film looks fine, and my flatbed scans don't look like that. It's Velvia 50 and

100 slide film shot in daylight.

[ronald_moravec1]

Don`t know exactly, but it is the labs fault. Send it back for a redo.

 

When they have a slide to compare it to, there is NO excuse.

[peter_langfelder]

Can you post a downsized example? Could be just plain wrong white balance, or it could be a more complicated black point-white point-curve mismatch, usually caused by miscalibration. I'd have to agree with the previous poster, getting a heavy color cast on a slide scan is inexcusable.

[rbimageworks]

Having worked in a pro lab for years I would definetely agree send them back. It is definetely

there fault. I would guess without having seen them to know for sure that somebody loaded

the slides and walked away and left it on auto. What are the slides of is there alot of blue in

the slides?

[daniel_murphy1]

The lab's scanner:<div></div>

[daniel_murphy1]

My scanner:<div></div>

[peter_langfelder]

That's definitely more than just a color balance problem. Balancing the cow's head to white will still leave the hay around a yellow-greenish color, whereas in your scan it is actually brownish. If that's how your slide looks like (in real life), the operator of the scanner must have screwed up big time.<div></div>