aa Posted September 16, 2006 Share Posted September 16, 2006 Hello, I have a DiMAGE Scan Dual IV Scanner, which locks up EVERYTIME I use it. (This person describes problem very well. http://www.carlmcmillan.com/dimagescandual_iv.htm) "1. One big quirk, is the fact that sometimes the Scan Dual IV will scan holder after holder of slides without any problems at all, then for no known reason it will lock up in the middle of scanning a slide. " The only difference for me is that it makes a loud grinding noise and the holder doesn't look like it sits evenly. This happens every time now and the scanner is unusable. And BH doesn't sell the replacement holder anymore (presumably because Sony bought out Konica Minolta). http://www.bhphotovideo.com/bnh/controller/home? A=details&kw=MISHU1&is=REG&Q=&O=productlist&sku=233863 Anyone have any solutions? An old, broken scanner and want to sell me their holder? I enjoy developing my own black and white film, but this is such a hassle to scan stuff, it's backed up my whole system. Link to comment Share on other sites More sharing options...
mendel_leisk Posted September 16, 2006 Share Posted September 16, 2006 Is there any visible damage to the holder? If not, it's just as likely the problem is inside the scanner. Link to comment Share on other sites More sharing options...
mattalofs Posted September 16, 2006 Share Posted September 16, 2006 I had the same problem. Using rubbing alcohol and qtips, I cleaned off the holder and the drive gears inside the scanner. Cleaning the internal part is as simple as just opening up the door and reaching in with a qtip. Link to comment Share on other sites More sharing options...
aa Posted September 19, 2006 Author Share Posted September 19, 2006 What exactly am I looking to clean when I open it up? Moving parts? Anything with dust on it? Thanks, Andrew Link to comment Share on other sites More sharing options...
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