Nikon 9000 problem!

[charles_patrick1]

I've just set up a Nikon 9000 scanner which was very straightforward. I've also acquired the 869GR film

holder on the suggestion of many users. However when I insert this holder, the scanner only pulls it in

part way it seems. It stops with about 5 " still outside the scanner. And of course the scan does not begin.

When I switch to the 869M which I also purchased, the holder goes in with about 2" extending out, and the

scanning process begins right away.

I'm guessing I'm making some stupid newbie mistake, but I'm totally baffled. I checked Nilon's website,

but the troubleshooting part is pretty much useless.

Any idea why the scanner won't pull the 869GR holder all the way in??

Thanks everyone!

[rconey]

I'm not sitting in front of my 9000, so I am not sure if this will help. I think the 869GR is the glass anti-newton ring holder. If you go to the control panel, and in the upper mid-right click on the preview "tray", then click on the far left icon (I think it shows an outline of 4 frames in a square) it may trigger the first preview scan of the entire tray/holder. When I get home, I'll try to look at the setup to see how mine acts....

 

RC

[Ed_Ingold]

The 869GR is the "Rotating" glass holder, and only scans one frame at a time. You must use one of the masks supplied with the holder in order for it to work. The masks have a digital code which is read by the scanner. The use of all of the holders is described in the User's Manual of the scanner.

[charlesp]

Thanks guys. (Of course I didn't THOROUGHLY RTFM....) Too eager to jump right in.

Edward, I'll check out the mask issue tonight. I admit I wasn't clear on exactly how the mask

was supposed to fit in the holder - and I don't recall any decent image of that detail in the

manual. I did call Nikon and was told that it doesn't sound like a mask issue, since the holder

still should have been pulled all the way in by the scanner. I have done a few scans with the

slide mount holder which I think is pretty good. I did

them at max resolution, multi sampling etc. and they took about 45 min to yield a 350MB file

from 6x7 slides. I think I'm going to need another backup drive...