PS7 Startup problem

[neil_baylis]

I'm running PS7 on OS X 10.2. When it starts up, it always attempts to

contact a server at adobe and exchange some information. Frequently,

it has trouble during this step, and hangs for a minute or so. It

displays an error alert saying something like 'Bad request' as if it

posted a bad request to a web page. Sometimes it never recovers, and I

am forced to kill it and restart.

 

Is this common behavior? Does anyone know how to stop it from trying

to talk to adobe when it starts up?

 

thanks,

Neil

[digitmstr]

There should be a folder with its Internet files. If you remove them (place them elsewhere on the hard drive) it will not connect to the NET automatically.

[jreades]

<p>I think that there are several ways to disable this feature permanently (maybe try starting up PS7 when you've deliberately deactivated all of the network interfaces and then changing the preference as soon as you can?), but basically it's trying to perform a self-update and I *think* what happens is that it typically hangs when it gets to the point that it needs administrator privileges and realises that it's not running as administrator (duh!). Either that, or it only works when run under the same user as the original installation.</p>

 

<p>Why Adobe picked such a half-a**ed implementation I'll never know, but usually manually downloading the updates from Adobe's web site and installing them as the administrative user seems to do it for me and make the annoying issue go away.</p>

 

<p>PS7 updates can be found <a href="http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh">here</a></p>

 

<p>HTH</p>