I stumbled upon the following review on Yelp some time ago: "Frozen Moments Portraits covered our family's wedding this past month and we were not satisfied with the service Kerri provided. The pictures turned out horrible and I should have expected this by the look of her website. Unfortunately we booked her due to her cheap price. Kerri had an attitude the entire time and was very rude when telling us how to pose for pictures - nobody should have to deal with this on their wedding day. PLEASE spend a little more on your photographer for better quality and service. It'll be worth it, trust me!" The reviewer lists their location in Maryland and also posted reviews in Virginia and DC. Here's the thing; I never shot a wedding in any of those places. Aside from that, each bride that I have photographed has not only written me a glowing testimonial, but I have also received referrals from them. I have brought the issue up to Yelp, specifically stating that I never photographed in said area. Their response is that while I may be unhappy with the negative review, it is not against the terms of service since it shows their experience. They suggested I try to contact the poster, which I did some time ago - of course receiving no answer. Worst yet, I am sure you all know that Yelp filters reviews. For some reason, this one star review is the only unfiltered. First I thought it was because said reviewer had posted more reviews, but there is another filtered review that has posted somewhere around 12. I feel this review is going to hurt me. When googling myself, it comes up right on top of the page. Yelp will no longer respond to my emails. Is fake reviews just something we need to deal with?