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What are your least favorite comments?


bob_peters

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Thought I'd start a fun thread. What are your least favorite comments you get

from your customers. Here's mine: the "you must have a good camera" comment

that dismisses everything you put into getting a good shot and implies it's

entirely down to the money you spend on equipment.

 

I handed over some photographs last month and there was one of the couple on a

beach. They had requested a particular backdrop to kiss in front of which, at

the time of the day of the wedding was harsh sunlight and huge shadows over

their faces. With their timings on the day too it gave us around ten minutes to

get the shot before they had to move on.

 

So I went to the beach the day before (about 30 minutes drive) and found the

spot I could with the best light in a bad situation. I asked my wife to pose so

I could judge the best spot for my off camera flashes, and whether I could get

away with using a reflector as a diffusing scrim without getting it in shot. In

all I spent around two hours setting up the shot and an hour round trip

driving. On the day we got it out of the way in less than 10 minutes, and hit

the jackpot (I'd love to post it here but I have an agreement that I don't use

their shots on the internet).

 

I handed over the photographs and they were over the moon with them. When they

came to that shot (that had been in their "must have" list) the bride cried.

The groom said "we've tried that before but it didn't look anything like this -

you can tell the difference having a pro camera makes can't you? How much would

it cost me to get one of those?"

 

I wanted to let him know it had taken a huge investment in learning, several

years experience, hours and hours of practice, 3 hours of my time setting it up

in advance and had nothing to do with the camera I used. The secret is in the

making it look seamless and knowing what you are doing, not in the camera you

buy. You could have shot it with a P&S and it would likely have been just as

good once the groundwork was in place. But I didn't let my art-side override my

business side and I smiled sweetly and just said "I'm glad you like it. It was

a Canon 5D..."

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I've actually taken people up on their comments, one lady said "I have a Canon SLR too", I said "Go grab it, we can both take a picture of the same thing at the same time", she did, we did. And she shot away happily in Auto with her little kit lens, flash firing wildly.

 

"Oh" she said looking perplexed - mine looks a bit odd. "Hmm I said".

 

You wouldn't compliment a chef on his pots and pans would you?

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ok, so my last wedding the bride's mom was not too hot on her hiring a photographer. She figured that everyone's disposabes combined would make a fine album, I guess. Before the wedding started I was standing next to the bride and her mom, getting some candid sweet moments of them together. I also was getting some beautiful shots of her alone with her flowers. The mom starts to take photos of her daughter and insists I move because "I need to have photos of my daughter on her wedding day!" when her camera stops working...out of batteries. She is upset and says RIGHT IN FRONT OF ME, "Well, I hope SOMEONE else brougt a camera!" I am standing there with about $10,00 on my neck and waist...I just laugh a little and assure her that I will take good care of it for her and not to worry.
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Stacy,

 

Just keep telling yourself: "They mean well." My in-laws were married in 1970, and the photographer left the lens cap on his range-finder camera for the entire day. Nobody said anything. I guess lack of photographic understanding among the guests works both ways!

 

 

"Is that a digi-cam?"

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OK OK one more I swear...Once a videographer asked me to "turn off the red X" because it was messing up his video.

 

And sometimes I get "photography is so easy now! you can see what you are taking and just delete it, and you have photoshop to change everything!" Arrgh

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