New Nikon D7100 with bad pixel patterns

Discussion in 'Nikon' started by antti_valo, Dec 24, 2013.

  1. Just got my new D7100 and took a few shots with it. All the shots have patterns of bad pixels on them. Tryed with several lenses and also with out a memory card using the preview.
    There is a example pic of the patterns attached.

    Any ideas could it be something else than a broken sensor?[​IMG]
  2. Antti:
    Did you try cleaning the sensor?
  3. this is not a dirty sensor. it's a problem in the sensor or the pixel grid decoding shift-register circuitry on the sensor
  4. No, but the bad pixels are in a symmetric pattern thruout the whole picture and the camera is brand new, so I doubt thats the reason.
  5. Howard: Ok, so its a defective sensor as I suspected?
  6. I am no expert, but if I were you, I would get another D 7100 camera from your retailer in exchange for this one which appears to be defective. Joe Smith
  7. I am thinking of buying a camera online and if I run into the problem that the OP has what should I do? Would it be easier to deal with if I buy it from a local store? There is some money saving buying online but I am afraid of the difficulty to deal with problems.
  8. it may be the sensor or some other circuit, hard to tell but probably the sensor. no matter what, return the camera; it's defective.
  9. BeBu, I've been bitten once by an online dealer with awful after-sales service. It took me nearly 6 months to get my money back on a faulty lens that they kept sending back supposedly 'repaired' while refusing to replace it. I wouldn't want to repeat that mistake, and now I'll only buy from an organisation like Amazon that has an excellent reputation and returns policy, or with an equally well-known online dealer, or with a high-street retail outlet.
    "There is some money saving buying online.." My feeling is that the more money the dealer takes off the RRP, the greater the risk of receiving faulty goods or poor service.
  10. In fact the local stores 2 of them. One has it in stock and one will order for me. Both asking lower price than B&H and Adorama.
  11. Defective. Ask for an exchange. As far as others commenting on exchange/service issues I can only repeat what has been said many times--whether online or brick and mortar, deal with an established reputable company and you'll have no problem within the policy return/warranty periods. Personally I payed full bleeding-edge-of-technology price for my D7100 at Best Buy but only because of the financing. As far as their service, they seem ok. I had an extended warranty on my ipod when it bit the dust and they took care of it after some finagling. I would definitely not go to any of the lesser reputation online retailers--that's where people get burned. P.S. I love my D7100. It's a terrific camera.

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