Canon GL2 & Head Cleaning

Discussion in 'Video' started by bryan_simpson, Dec 11, 2003.

  1. Hello,

    I bought a Gl2 about six months ago, and have been having a lot of problems with it
    since. First, the rewind mechanism broke, so I sent it to Canon for repair. Now, I am
    getting the "Clean Tape Heads" message pretty often. Could this be a sign of a more
    serious problem, or might it just be the result of a bad tape? I am using Sony DVM60
    tapes with the camera. Any help is appreciated.

  2. Brian, I was reading somewhere that sony tapes are not compatible with canon camcorders. Somehow, the camcorder just doesn't accept the tape. I would try cleaning the heads and using a different brand of tapes.
  3. WOW! thats the exact same problem that im having with mine
    too. I have only had mine for exactly one month to date on top of it
    all. It said "clean tape heads" about a week after getting the
    thing, but i just forgot about it all because it was soo new. then i
    had problems rewinding it the other night, but i was in denial
    because i just spent 2 grand on the camera. Finally, today, i truly
    relized that something was wrong, it wouldnt rewind correctly, or
    play, and when i could get it to play it would play mosiac type
    patterns and colors. i called canon right away. they said o send it
    back asap. so its packed up in the box right now, and im going to
    get it out tommorow. and on top of it all, when you read the
    warrenty, it seys the heads(out of all things) are only under
    warrenty for 3 months!
  4. Same problem here. I've got a 15 month old Canon GL2 which has only
    been used for a total of 12 hours. I've exclusively used Sony Premium
    60mins tapes on the camcorder.

    I proceeded to rewind a tape to the beginning, and the camera displayed a warning message "Remove The Cassete". I ejected the
    tape and everything looked fine. I put the tape back in and
    pressed rewind again. A few seconds later, the following error
    message "Eject Tape".

    I pulled the tape out and noticed that the camera had chewed up
    a portion of the tape! The footage on the tape was irreplaceable
    and I'm very upset at Canon.

    Canon customer service told me to sent in the camera for repairs.
    I've shipped it back and will wait and see what the outcome is.

    Based on the previous responses I think the Sony tapes might
    be the culprits here.

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