bryan_simpson Posted December 12, 2003 Share Posted December 12, 2003 Hello, I bought a Gl2 about six months ago, and have been having a lot of problems with it since. First, the rewind mechanism broke, so I sent it to Canon for repair. Now, I am getting the "Clean Tape Heads" message pretty often. Could this be a sign of a more serious problem, or might it just be the result of a bad tape? I am using Sony DVM60 tapes with the camera. Any help is appreciated. bryan Link to comment Share on other sites More sharing options...
guido_lopez Posted December 29, 2003 Share Posted December 29, 2003 Brian, I was reading somewhere that sony tapes are not compatible with canon camcorders. Somehow, the camcorder just doesn't accept the tape. I would try cleaning the heads and using a different brand of tapes. Link to comment Share on other sites More sharing options...
kris_lovett Posted January 26, 2004 Share Posted January 26, 2004 WOW! thats the exact same problem that im having with mine too. I have only had mine for exactly one month to date on top of it all. It said "clean tape heads" about a week after getting the thing, but i just forgot about it all because it was soo new. then i had problems rewinding it the other night, but i was in denial because i just spent 2 grand on the camera. Finally, today, i truly relized that something was wrong, it wouldnt rewind correctly, or play, and when i could get it to play it would play mosiac type patterns and colors. i called canon right away. they said o send it back asap. so its packed up in the box right now, and im going to get it out tommorow. and on top of it all, when you read the warrenty, it seys the heads(out of all things) are only under warrenty for 3 months! Link to comment Share on other sites More sharing options...
mac_dakoo Posted February 2, 2004 Share Posted February 2, 2004 Same problem here. I've got a 15 month old Canon GL2 which has onlybeen used for a total of 12 hours. I've exclusively used Sony Premium60mins tapes on the camcorder. I proceeded to rewind a tape to the beginning, and the camera displayed a warning message "Remove The Cassete". I ejected thetape and everything looked fine. I put the tape back in and pressed rewind again. A few seconds later, the following errormessage "Eject Tape". I pulled the tape out and noticed that the camera had chewed upa portion of the tape! The footage on the tape was irreplaceableand I'm very upset at Canon. Canon customer service told me to sent in the camera for repairs.I've shipped it back and will wait and see what the outcome is. Based on the previous responses I think the Sony tapes mightbe the culprits here. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now