Account charged in error...

Discussion in 'Photo.net Site Help' started by gbaldrich, Jul 1, 2021.

  1. When I joined the person who welcomed me told me I had a ten year free subscription and now I've been charged for a new year.
    "Subscription Renews: 01/01/2031" appears on my account page.

    I will now be unsubscribing.

    Bart Aldrich
     
  2. Sandy Vongries

    Sandy Vongries Administrator Staff Member

    Subscription Renews: 01/01/2031? Unless I'm mistaken, we are mid year 2021. In any case, if inappropriately charged, you will need to contact your Credit Card company. Administrators and Moderators are Volunteers with no access to financial or other management info. Sorry!
     
  3. So why was I charged when I have ten years left?
     

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