Warranties with D800

<p>Good Evening,<br>

<br /> I ask this question from a UK perspective but perhaps someone here can help. Is it possible to transfer the manufacturers warranty on a Nikon D800 from the original purchaser to a second hand buyer ? If not it does seem to devalue second hand stock to some degree. Any thoughts would be much appreciated.</p>

<p>Marc</p>

<p>The theory is no it's not transferable, here as in NZ and but I think it's worldwide policy of theirs. But .. if you sell/buy the item and you have the original sales receipt/invoice and the Nikon warranty card why would that not work... And provided the original purchaser hasn't registered the item under their name .....</p>

<p>Ray - Thanks for the response. My concern is that if I did have an issue then I would have to go back to the person I bought the goods from to use the warranty. This to me is not entirely satisfactory and does / should drag down the price of any D800 / D4 / D3X / D3S sold 'as new' by probably 25% of the lowest 'new' price. <br>

I don't know what other peoples thoughts are but it does seem a reasonable risk to me. </p>

 

<p>Some sellers may offer the sales receipt. IMO 25% drop in price may be optimism. That is if they are within 1yr, ie within warranty period. AFAIK from what I have seen .. Even with US's stringent policy, I'm not from the US but my understanding is that if it is a USA product and out of warranty you can pay to repair. If it is a grey by its serial # you may need proof of a receipt even if you are paying for service .... </p>

<p>Marc,<br>

Nikon UK are ridged in there policy in not transferring the manufactures warranty. That is also the reason they insist on buyers registering there camera within a month of purchase to obtain the 3 year cover offered.<br>

Nikon then have the name and address of the original purchaser on file.<br>

<br />Cheers</p>

<p>Who would know who bought the camera first time in the first place? How does a second buyer identify him/herself towards Nikon as n-th buyer? You present a camera with a fault and a receive stating a certain date to Nikon during the warranty period and what else than taking care of it could they possibly do?<br>

At least this is my simplified European view to this issue, your american mileage can vary, note that we have no miles in the first place...</p>

<p>According to this page, Nikon does not allow for transfer of warranty on non DSLR items/Coolpix/scanners in Europe. (2nd bulleted item at the bottom paragraph.)<br>

" ... The warranty card is issued only at the time of original purchase; it is non-transferable... "<br>

<a href="http://www.europe-nikon.com/en_GB/service_support/Support_Manufacturers_Warranty.page?lid=1&lidsub1=0&lidsub2=0&lidsub3=0&lidsub4=0&sParamValueLbl=&sParamValue=&dcr">http://www.europe-nikon.com/en_GB/service_support/Support_Manufacturers_Warranty.page?lid=1&lidsub1=0&lidsub2=0&lidsub3=0&lidsub4=0&sParamValueLbl=&sParamValue=&dcr</a>=<br>

re DSLRs - " ... YOU MUST PRESENT THIS FORM TOGETHER WITH PROOF OF PURCHASE AND PROOF OF PURCHASE DATE (BILL OF SALE) TO OBTAIN WARRANTY SERVICE. ...<br>

and ... This warranty is only provided upon presentation of the completed warranty card and original invoice or purchase receipt indicating the date of purchase, product type and dealers name, together with the product. Nikon reserves the right to refuse free-of-charge warranty service if the above documents cannot be presented or the information contained in it is incomplete or illegible... "</p>

<p>In the past I have seen sellers including the original sales receipt/invoice on fleabay. That would get a price prem .... I guess if they registered it to get extended warranty cover you may need to trouble the seller for warranty. From where I am, we don't get extended warranties it's just 1yr, you guys are quite lucky. But ... even without sales receipt, the value Nikon equip holds up quite well. IMO I think you would be lucky to expect a 25% discount for a buyer.</p>

<p>Not sure about the UK, but in the US, you are suppose to provide the original receipt with the name of the purchaser for warranty repair. If you are not the original owner, it may not be that easy to provide a receipt that matches your name. Nikon USA's rule is very clear: the warranty is for the original owner only. Once the item changes hands, the warranty is voided.</p>

In Finland the manufacturer's

responsibility does not end if the product

is sold to a new owner. Nikon does not

contest this. In cases wher law and manufacturer's warranty claims conflict the law is what is adhered to.

<p>Thanks all for the responses. As you can probably guess I am in the process of buying / thinking about buying a D800 and was wondering if there was any mileage in looking at the very nearly new market. However, I'm not sure I want to take on such a complicated camera without a warranty. I have had lots of Nikon products over quite a few years and am very happy with the reliability but there is always the chance of a little niggle or fault.<br>

The conclusion I have come to is that I should buy new because there is no great price advantage to buying nearly new and I then have the full warranty and all that comes with it. <br>

<br />Looking forward to getting hold of one. Thanks all again. <br>

Marc</p>

 

<p>That's the right decision me thinks and a bonus you may get extended warranty.</p>

<p>Very new used may only get 10% or 15% off with the issue of warranty. Buying new isn't that bad if you need it b/c after 3yr the price may drop 33% huge guess that is but 33% for the 3yr is almost free in terms of rental cost. Well maybe not even 33% because after 3yr the new camera at the store will probably drop in price too. It's then also last generation. Prob ok for the hobbyist but hobbyist could just get a new D600 if money was an issue. I think only hobbyist should get used but if they are 3yr or 6yrs used. Due to the relative price. That is if they don't wanna spend too much per the nominal price tag, have a bit of fun, a few prints on the wall or for the camera club submission and there maybe some feature they are looking for ie - weatherseal, AF, manual lenses support ..</p>

<p>You never know how old it really is, ie bought at annoucement of 3yr after that, with the shutter unit that can reset shutter count. You also never know when it needs to be replaced. One of mine, shutter replaced first yr, then second year but been touchwood for sever years after that. And IMO the few sellers may give you the paperwork but they may not assit you in claiming the warranty.</p>

<p>Assuming course they don't provide a huge discount out like a D600. Like if one was looking at a D700 just prior to the annoucement.</p>