albanomagic Posted February 3, 2007 Share Posted February 3, 2007 I recently purchased an L series lense, 16-35mm from an online dealer called cameraexpress. Very weary of the store since I got my lense so I was wondering if anyone has heard about this store and its reputation. They insisted inm e purchasing a knock version of the lense, tried mixing me up with the sales price worst, did not send my warranty card in the box so I was unable to redeem a rebate. Anyway hope to hear from someone Ric Link to comment Share on other sites More sharing options...
steve torelli Posted February 3, 2007 Share Posted February 3, 2007 And you still dealt with them ? Seems to me you should have been wary of the store before you bought the lens. Can't find them at resellerratings.com. They probably trade under a dozen different names. As to their reputation, you should already have that answer. I usually sign off with "good luck" but I think I'll go with Better luck next time. Link to comment Share on other sites More sharing options...
mark u Posted February 3, 2007 Share Posted February 3, 2007 Camerasexpress or expresscameras? Did you bother to research them on resellerratings.com? http://www.resellerratings.com/store/Express_Cameras Although they now have a NJ address, I think they come from Brooklyn and may have a sideline selling bridges... Link to comment Share on other sites More sharing options...
PuppyDigs Posted February 3, 2007 Share Posted February 3, 2007 "They insisted inm e purchasing a knock version of the lense" What the hay is a "knock version"? Do you mean a fake or counterfeit Canon lens? If it's gray market--imported by the store rather than through Canon USA--it is exactly the same lens as the Canon USA import, save the warranty card. The way that works: large camera store in Japan overstocks the lens for a massive volume discount and sells the overstock out the backdoor to USA dealers below Canon USA wholesale price. They pass the discount on to you. I've bought many gray market lenses and have been pleased with each one. Unlike Nikon, Canon USA will perform warranty work on gray market lenses. You merely have to do your research to make sure you're coming out ahead with a gray market price vs rebate. Normally rebate wins... Now if you would have bothered to google camerasexpress.com on the camera reseller ratings you would never placed an order. They are well known to be less than forthcoming. At least you got the lens. When the price is too good to be true, it always is. Next time do some basic research or stick to B&H, Adorama and Amazon if you're too lazy to check. Sometimes the light’s all shining on me. Other times I can barely see. - Robert Hunter Link to comment Share on other sites More sharing options...
rogernoel Posted February 3, 2007 Share Posted February 3, 2007 Amen to Puppy Face's post. Years ago I had problems with two of the NYC stores and since then, all my purchases have been from Ritz, Amazon and B & H. I would rank the latter as best of the three. Seems to me Ric, if you used a credit card, you can ship the lens back, and it is lens, not lense,and start anew. I have had problems with vendors and called my credit card companies, and they have always been helpful. Just my TCW. Link to comment Share on other sites More sharing options...
bobatkins Posted February 3, 2007 Share Posted February 3, 2007 They're scum. A brief internet search BEFORE buying would have relealed that (especially if you got the name right!). See http://www.bobatkins.com/photography/photo_stores_2006.html Pretty much any online store with a compound name that's some sort of combination of "best", "camera", "express", "stop", "buy", "electronics", "good", "deal", "photo" etc. is likely to be a rip-off, and that goes triple if they are working out of Brooklyn. Link to comment Share on other sites More sharing options...
albanomagic Posted February 3, 2007 Author Share Posted February 3, 2007 Thanks everyone for letting me know of reselleratings.com. Thankfully, I did verify the serial # with Canon USA about the authenticity of the lens and they say it is a product of theirs. I'll spell check my msg for ya's next time too. Ric Link to comment Share on other sites More sharing options...
see_r Posted February 6, 2007 Share Posted February 6, 2007 If you are referring to expresscameras.com...they tried to sell me a plastic lens....fortunately the salesman was honest and tried to get me to upgrade...instead I cancelled, of course...and ordered elsewhere. Lesson Leaned: always search objective sources of review before making a photography purchase decision. Photo.net is generally objective except when it comes to Canon vs. Nikon...I sense a strong Canon bias here. Link to comment Share on other sites More sharing options...
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