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stephen_f

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Posts posted by stephen_f

  1. I have a bride that hasn't paid me in full yet. You see, my contract states

    that the balance is to be paid in full 14 days before the wedding. As with any

    other bride I remind them as that deadline approaches. Well, this particular

    bride booked winter wedding 3 weeks before her wedding, I told her Thursday her

    balance was due this Saturday. No problem, she'll get it taken care of she

    says. Then she calls me Saturday evening, (I'm still at a wedding) and says she

    was busy today with her kids soccer game and parties and just not got a break

    she'll get the balance taken care of tomorrow. Sunday, nothing. I call her

    Monday. She says she is driving home from store and will pay it that evening.

    Nothing. I call her this morning not heard back yet, but I leave a message

    stating that I'm calling AGAIN and she said a contract that states balance is

    due 14 days before the wedding and she needs to have it paid by this afternoon.

    Any advice on what any other professionals would do in this situation? Would

    you just return her deposit and tell her to find someone else since she has now

    breached the contract? I'm really trying to keep this professional, but at this

    rate, nothing is getting done and the hassling is not worth the money to me.

  2. As far as I know, everyone charges a fee, otherwise how would they stay in business. Some companies like pictage are very pricey, and others like smugmug are little more cost effective, however look like crap compared to pictage. I used to use my labs online proofing site and switched to a big company like pictage and the monthly fees were very high, but now I'm making more money than I ever had in reorders.
  3. Yes, I do have a contract. As far as online proofing goes in it, it just states it's included and the lengh of time. Never had something this weird come up. As far as my comment went, what I meant was, I dont care if I shoot 43 photographs of her parents and grandparents, and 12 or his. I'm their to focus on the bride and groom.
  4. I too think the day is centerd on bride and groom and if i get 12 photos on one side of inlaws candidly, and 45 on the other side, that shouldn't matter. i do not know them, i just met them that day. the mother's reasoning was because the inlaws might raise an issue and start world war 3 because i didn't take as many shots of them. i was like "ok". i shoot over 50 weddings a year, and it seems like i might have one or two people a year that just will complain or find something wrong with something. anyone else out there have any crazy experiences?
  5. i just photographed a wedding, with wonderful results. absolutly stunning

    photos. the mother of bride was very anxious to see photos, so she came over

    less than a week after the wedding and viewed all the photos. meanwhile, bride

    and groom still on honeymoon. after looking at photos, she was very pleased,

    said she loved the photos i got of the bride and groom, alot to choose from.

    anyway, she calls me up other day, and wants to have photos removed from the

    online gallery ( i do online proofing) because i took to many photos of one side

    the inlaws and not enough of the other side, and didn't want complaints from

    them. so i informed her it was going to be online, and she almost flipped out.

    then i told her i'll take them offline until we get this settled, and asked her

    what the big deal was, since the main shots are focused around the bride and

    groom. she then asked why i didn't take more photos of the other side of the

    family. keep in mind everyone has had their formal shots taken, so nothing is

    missed, we're just talking about candids at reception. i simply told her, i

    don't know everyone in her family. long story short, she is coming over again

    to pick out shots she don't wont on website, and i also informed her that i'm

    not just going to remove them without bride and grooms permission (mother of

    bride paid for wedding) and we'll just leave the online proofing offline till

    the get home from honeymoon. anyway, the reason i typed this is, has anyone had

    any similar situations happen, or how would you handle the situation. i'm

    certainly not obligated to take an even amount of photos of in laws, because the

    day is centered around bride and groom.

  6. When I photograph with my digital camera it creates a file on the memory card.

    For example, if I shoot with D70 there is a D70 folder on it when I load it to

    my PC. If I use that card in a D70's the following time, there is a D70s folder

    on that card and so forth. My question is, is it ok to delete those folders

    after I've retrieved the images off the card. I always format my cards, but it

    seems like they are showing less available photos, but when I load them in the

    PC, there is no pics in any of the folders.

  7. I was looking to sell the CD's for roughly what I would get in reorders. And it would be edited. Most photographers in my area are offering CD's right now. Everybody is asking for it today, so why not make a profit off of it. I have alot couples who buy my biggest packages, then spend, little to nothing in reorders. So, I figure, at least I'll get extra profit off the CD. But I'm not planning on selling it for next to nothing. Any photographers out there selling CDs, what are you selling them for, how did you come up with your pricing?

     

    Thanks

  8. I have been doing wedding photography for 2 years. I've doubled my

    business from last year and most is word of mouth. I've never offered

    a photo cd in the past but now I think I will. I'm curious how other

    photographers have priced their cd. Also, to all photographers out

    there that don't only do weddings but also family, HS Senior, kids,

    etc, do you offer them cds too, and how did you price those.

    Thanks.

  9. I recently expanded my bussiness and now have the space and resources

    to start offering family portraits. I currently do wedding

    photograph, average about 45 weddings a year. Problem is, this is a

    whole new ball game for me. Anyone have any advice on getting new

    clients for the family and portrature business?

  10. When I photograph weddings I use an SB-600 for flash. Problem is,

    after putting in brand new batteries and shooting maybe couple

    hundred shots it really starts to lose its full power, the ready

    light takes longer to turn red, and after maybe 3 hours of shooting,

    the batteries are pretty much useless. Does anyone know of any good

    rechargable batteries. Anything I can do to make my recycle time go

    faster, and get full power for longer.

  11. Its not a money issue, and I certainly don't want ot make a bigger fuss than necessary. But, the fact remains, watermark or no watermark, the image is copyrighted once I take it. But for FYI, there was my buisness name and DO NOT Copy, on the back of all our photographs. Not to mention what is in the contract they signed. I just dont want it happening again, and I will do the report thing to the number specified.

     

    Thanks

  12. This past Saturday, one of my employees was photographing a wedding,

    I was at another wedding. Usually, we photograph all the details,

    at the reception, (tables, decorations, whats on the tables, etc).

    Well, she brought me the memories cards when she was finished with

    the weddings and I was uploading them on my PC to burn cds, and to

    review the work. Well one image stuck out like a sore thumb. This

    couple, used am image we took of their engagement photos, and made a

    little photo card for every table that said Their name along with

    their picture. We didn't make those for them, and you can tell by

    looking at the photo, it was made in a photo machine you see at

    almost all retail stores. It states on the contract they signed "it

    is illigal to make copies of any image withough photographers

    permission, etc, etc). Should I try to find out the store that made

    the copy and contact them or confront the couple about it. I've

    never had this happen, and I'm unsure on how to pursue it.

     

    THanks.

  13. Even though it is illegal to copy prints at Walgreens, or Walmart, Sam's Club, wherever, people still do it. They do it when a store cleark isn't around or they lie and say "My uncle shot the wedding, and he don't care if I copy it." Second, even after a couple looks through proofs and chooses their favorite, they can still copy the proofs they got later. I guess the only other option is to put a digital watermark on every shot. Does anyone know any good programs to do this with, price of program, etc.
  14. This may be a dumb question, but I'll ask anyway. I shoot all

    digital. Is there any type of invisible watermark that wouldn't

    show up on a photo, but if a bride put the photo in a home scanner,

    or one at Walgreens, a watermark would show up saying (example) DO

    NOT COPY?

     

    Thanks

  15. Update on the story. Contacted the groom to be again, (he is the only who answers the phone, and its his work number) and tell him there is a late fee and I'm going to try and debit the money again but if the check comes will return the extra money minus the late fee. He doesn't say a whole lot of anything just plays dumb. So, my wife calls his fiance with another one of our phone numbers and what do you know, she answers on the first ring. So she tells her about the laet fee and shes like " I cant affore a late fee." and my wife (she handles accounting, money) says well it is 4 days before teh wedding and it was due 2 weeks in advance. So hopefully we'll get the check tomorrow. I've alreay tried to debit money again, (I use paypal) but it keeps telling me I can't use that card number. I do have another card number on file, the one they paid the deposit with, but they don't want to use it for some reason. I wish I could just use that and get it paid off, but I don't know if thats legal for me to do without their consent.
  16. I have a couple that has been giving me the run around for the past

    2 weeks. I did my final consultation with a couple and wrote down

    their balance due on the contract, and the date it was to be paid

    by. Well, she gives me her debit card number, and I write on the

    contract it is to be paid with this number by this date. Well the

    next day, I'm going to be be debiting that money, they call saying

    could you wait an extra day so we can get the money in the account

    first. So, to be nice I wait. Now their balance was supposed to be

    paid off 3 days ago. (I make sure couples have their balances paid

    in full 2 weeks before the wedding.) After waiting the extra day, I

    run the card, and can only get $500 bucks out of it. I had this

    happen to another couple. With most debit cards, their is a

    security anti-theft thing, where you can only take out so much, that

    way if the card was stolen, the thief can't drain your account.

    Well, they owe me another $900 bucks. I call back and forth, with

    no answers (they were no shows for other appointments, engagemtents

    etc, and they didn't answer their phone then) and finally get ahold

    of the soon to be groom at work. He says he'll talk to his fiancee

    and have her call me right away. Well she doen't call, so I have to

    call her cell and work and finally him again. Finally when she does

    call, I tell her the situation, and told her it would be easier if

    she just paid by check and mailed it me, because the card won't

    work. So she says she will send it express that night. Keep in

    mind, they only live 3 and half hours from me, so it would only take

    one or two days at most to get to me. I call back yesterday because

    I should have the check by now. The groom to be says, oh, "she

    mailed it out already, you should of had it by now." I said when

    did she mail it. He says "Friday". I said, "She said she would

    mail it out of the 28th which was a Wednesday." To make a long

    story short, It's now Tuesday Oct. 4th, I still haven't gotten the

    check yet, and I'm really getting frustrated. Should I apply late

    fees, if so how much. ( MY contract doesn't have any late fees in

    them, but it does say the wedding balance is to be paid in full by

    9/24/05.) How should I handle this. Should I threaten to not do

    the wedding, or be nice about it and hope to get the money in the

    next day or two. Whenever I call the guy, he doesn't barely talk or

    try to get this figured out, and when I try to call her, she never

    answers her phones or returns my calls. Thanks for listening.

     

    FRUSTRATED PHOTOGRAPHER IN ILLINOIS!!

  17. I do put the dates and times in, but usually we do it all with our final consultaion or when we meet for an engagement session because at that time they know for sure what church they are getting married in, if they've reserved a reception hall, the times that will work for them. Thats why I do that all a month before at the latest. I've been trying to make contact with no answer. I think I will send a certified letter. There is no penalty fee on my contract, but maybe I should add one. I have turned down multiple couples that wanted to book on this date, but I was assuming this couple paid a deposit because they wanted the date and I was under the impression that I would get an additional profit from this date, but now, it seems like I wont hear from them at all. If I do, I think I should charge them a late payment fee. Does anyone ever do that, if so, what would be a reasonable late payment fee for a wedding package.
  18. I have been doing wedding photography for over a year now and I have

    a couple thats getting married in 2 weeks this Saturday and they

    haven't gotten in contact with me for their wedding details. Here

    is what I do. When someone books with me and pays their deposit I

    get their contact info and they sign a contract that states the day

    is theirs. Then I setup a time to do their engagement pics. Well

    they get a free session with any package they do decide to get. So

    they setup a time to do one ( a sunset session ) and when the time

    comes, they are a no show. I call my clients in advance to confirm

    appointments and they didnt even answer that call. So, I wait

    around, wasting my evening, and he doesn't even call. And I left 2

    voicemails asking to please call. So about 3 weeks later, he calls,

    apologizes and wants to reschuduel and appointment. So I do. Well,

    I'm out on location and he calls 45 minutes before his appointment

    and says they can't make it, again, and he'll call to setup another

    appointment. Well, I'm just bending over backwards at this point,

    because they only get one free session, and they have stiffed me

    twice. Well, he never called back. So I called their contact

    numbers on two different dates stating that their wedding is

    approaching fast and we need to do a final consultation (I do that a

    month before) to get all the times, dates, locations, etc in the

    contract. They still haven't called back. This Saturday, it will

    be two weeks before the wedding, now their balnace is due, and I

    still don't have the details, where their getting married, times,

    etc. I'm wondering what I can or should do, if anything, and if

    they do get in contact, how should I handle the situation. They

    live in Chicago, about 3 and half hours from where I'm located, they

    don't answer their cell phones, or work phones when I call. I'm

    also wondering, if they stiff me on the wedding can I get any other

    fees out of them beside the non refundable deposit??

     

    Thanks in advance, sorry this is so long.

     

    Frustrated Photographer in Illinois

  19. With todays soaring gas prices, and me having to travel sometimes up

    to 100 miles round trip, I'm curious as to what other photographers

    charge for mileage. When I go a distance, I generally charge .37

    cents a mile, and with gas being about $2.50 a gallon, thats not

    really cutting it. So, what do other/ you photographers charge per

    mileage. How much is too much to charge. Am I skinning my own

    hide.

     

    Any comments appriciated.

  20. Is it possible in either Photoshop CS or Photoshop Elements to check

    a photo for its original exposure. I'm sure I've done it in the

    past, but I can't remember how.

     

    Thanks

  21. Why would I send them anything. We are talking about one formal couple shot at the alter. They have other couple shots. We did not specify this one shot in the contract, nor did we specify any shot in the contract. All we specified was the times and locations for the photography service and I covered that. I was just being nice at this point offering them 100 in re orders and I've yet to hear from him.
  22. They did understand, as far as I knew. All my advertisements say what I'm about, and they seen my work. After this, I wouldn't want their referral anyway. Their just one sneaky couple, out of a ton of clients. I don't need them.
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