It is 3 years since the last threat when I ran into the same problem. My ColorMunki Display had been working fine when I had Windows 7 and Microsoft forced everyone to upgrade to Windows 10 Home when they stopped supporting Win 7. Years later I was having problems with my computer where I needed to uninstall and re-install Windows 10 Pro. After that, I needed to re-install ColorMunki Display and I kept getting a message that the device was not connected to the computer. When I clicked on the "Measure" button to measure ambient light an image would pop up briefly showing a disconnected USB connector. Even though when I plugged in and unplugged the USB connector Windows made the sound signifying that a device had been plugged into the computer. After reading and trying many other people's attempts to correct their problems they didn't work for me. This is what I did for it to work.
I clicked on the Start Button> Settings> System> Display. On the right side panel, even though I have one monitor, I chose under multiple Displays "Extend these displays". I closed that window and I started the ColorMunki app. When I clicked on the Measure Button it worked!
Problems with Colormunki
in The Digital Darkroom: Process, Technique & Printing
Posted
It is 3 years since the last threat when I ran into the same problem. My ColorMunki Display had been working fine when I had Windows 7 and Microsoft forced everyone to upgrade to Windows 10 Home when they stopped supporting Win 7. Years later I was having problems with my computer where I needed to uninstall and re-install Windows 10 Pro. After that, I needed to re-install ColorMunki Display and I kept getting a message that the device was not connected to the computer. When I clicked on the "Measure" button to measure ambient light an image would pop up briefly showing a disconnected USB connector. Even though when I plugged in and unplugged the USB connector Windows made the sound signifying that a device had been plugged into the computer. After reading and trying many other people's attempts to correct their problems they didn't work for me. This is what I did for it to work.
I clicked on the Start Button> Settings> System> Display. On the right side panel, even though I have one monitor, I chose under multiple Displays "Extend these displays". I closed that window and I started the ColorMunki app. When I clicked on the Measure Button it worked!