diana_c1

I'm sorry for the confusion. We have a written contract

from the wedding planner. It lists the photo/video content

that she still owes us. The contract however does not

state anything about the $1,000 that she later promised to

give us to help with the venue cost because she had said

she was in the process of owning her own venue which

would be used for our wedding. She said if for some

reason her plans of purchasing her own venue didn't go

through, then she would help us with $1,000 towards

another venue.

I don't have contact information for the photographers

that did our wedding. I had asked the wedding planner

(through a text message) to give me their contact

information but she did not respond. I will ask her in

person and hope she gives me their info. I wonder though

if she paid them or not for our digital album and other

pictures she still has to give us. If not then I would have to

ask her for part of the money back so we can pay the

photographers or I would have to ask her to pay them and

I will deal with them if she does not want any contact with

them.

I also want to add that I was looking through my old iPod

and I found a recorded conversation I had with her before

we signed a contract with her. In the conversation I ask

her what comes in the wedding package and when she is

talking about the photos, she says she would give us 100

wallet sized pictures and one extra 20x30 photo. I read

through my contract and she never wrote anything about

the 100 wallet sized pictures, nor did she add the extra

20x30. She however still left us the package at the same

price she had said during that recorded convo. Should I

just leave this alone?

Thanks for the advice. I will speak to my husband about

this.

I forgot to mention that she said she was behind with other clients photos as well but we paid her a

long time ago and I feel she should give us priority. What is she tells me that the album will be

ready in 5 months which is a long time, or what if she doesn't want to give me a date of when it will

be ready. I also ask myself why she didn't tell us before that she no longer worked with those

photographers and instead ignored us and wouldn't call us. If she and her photographers recently

parted ways then they could have done my album in those 5 months. A few days ago I called

photographers featured in a magazine where she had was also featured because I wanted to know

if they where the ones who took photo/video for my wedding, which they weren't,(the name

sounded familiar) and they told me that they do not work with the event planner but that she is a

client of theirs and she takes them work to be processed.

Thanks everyone for the advice. I propably should not

have said "photographer" because she is actually a

wedding planner.. sorry. She did our whole wedding

basically. We paid her for a wedding package and she has

not given us the items I talked about previously. I did not

end up going to her store because she called my husband

on Thursday while he was at work ( I don't know why she

didn't call me if I am mainly the one who has been trying

to contact her). She told my husband that she actually no

longer worked with the photographers that did our

wedding but that she was able to get our file from them.

She told him that she can go have other photographers do

the work but that she is learning or trying to learn

photography skills ( I imagine editing skills) and that she

would like to make our digital album herself (?!), but that

she need more time. And ofcourse my husband said okay

(that's probably why she called him and not me cause I

would not have said okay). I am upset and want to go to

her store and talk about this face to face but I'm not sure

how to handle this. Can I make some type of document

where it lists what she owes me and leave a blank where I

can put by when she will have my stuff ready and ask her

to sign it? Should I tell her that if she does not give me my

stuff soon I will have to take legal action? I'm worried that I

wont get what she owes us.

The wedding planner not only owes us photos/video but

also money ($1000) and it was a verbal agreement, but

this is another issue.

<p><blockquote><strong>Moderator’s Note:</strong></blockquote></p>

<p>The opening post has a major error of fact. </p>

<p>The issue described by the author is<strong> <i>not</i></strong> with a Photographer but with a <strong>Wedding Planner. </strong></p>

<p>This was corrected by the OP in her post - <i>Feb 16, 2015; 12:51 p.m. </i></p>

<p>Readers should read <i>‘Wedding Planner’</i> as the person with whom she has issue.

<p>The heading has been changed to reflect the correct nature of the discussion. </p>

<p><blockquote></blockquote></p>

<p>Hello,</p>

<p>I got married 2 years ago and the photographer already

gave me the wedding pictures in print. We also are

supposed to get a digital wedding album, and some large

framed pictures. She told me when she gave us the

wedding pictures to look through them all and choose and

seperate the ones we want for the digital album and give

them to her. My husband and I took a long time to finally

do this (like a year). We gave her the photos in Sept. of last

year and she told my husband the album would be ready

in a month. I contacted her after more than a month and

she said they where not ready because the pictures had

gone to archive and she would contact me when the

album was ready. It has now been almost 5 months since

I handed her the photos and she had not contacted me so

I sent her a text last week and she replied "who is this?" I

told her our names and then she did not respond. I asked

if I had the right number and she did not respond. My

husband called her and left her a voicemail (he said it is

still her # because in the voicemail greeting, it says her

name). She then sent me a text saying she would call me

as soon as she became available. She did not call me. My

husband called her and texted her yesterday and no

response. I texted her today and no response. I am not

sure what to do know. In the contract it does not say that

she would give us everything in a certain time frame or by

a certain date. I am planning to drive to her store on

Thursday and hopefully she will be there. Can I have her

sign a paper where I write that she will have our stuff

ready by a certain date? I know its part our fault because

we took so long, but we are her customer and we paid her

in full. We also hired her for video and she owes us 2 DVDs

of our wedding. She owed us one, but she said she could

not find the original one so she asked us to give one back

to her so she could make the other DVD copy. We gave her

the DVD months ago and she has not told us anything

about that either. I do not want to be rude to her because I

want my stuff but this is very frustrating and I am worried.

I know she has time to contact me because I checked her

Facebook, which is not private, and she posts things on

there daily and more than one time throught the day.

Please give me advice.</p>