jef_jaisun

<p><em>P.S. **There's only one way I can get DPP to work. Process directly from the CF card through my SanDisk card reader. </em> Do that and it works like a champ. Which is fine for an initial run, but once I transfer the RAW and Ljpeg files to the computer and wipe the card I'm back to square one.<br>

JJ<br /> <strong><br /> </strong></p>

<p><em>P.S. **There's only one way I can get DPP to work. Process directly from the CF card through my SanDisk card reader. </em> Do that and it works like a champ. Which is fine for an initial run, but once I transfer the RAW and Ljpeg files to the computer and wipe the card I'm back to square one.<br>

JJ<br /> <strong><br /> </strong></p>

<p>This problem has been the bane of my existence ever since I bought my 5D over two years ago.<br>

I also run XP, with plenty of RAM, a 2.53ghz CPU and a 500 GB HD that's still 40% empty.<br>

You have no idea how many re-installs, re-starts, unload/reloads, updates and just general maintenance I've done to try and keep DPP from blowing up. I have spent hours on the phone with Canon techs, exchanged god only knows how many e-mail with them, and still the program crashes.<br>

Why do I do all this when I have CS3 and Bridge? Because DPP is is the simplest way for me to resize batches of images. If I have 10 or 500 images, doesn't seem to matter to DPP how many, I can drop them from 13MB RAW to 500MB jpegs in one shot. But it does seem to matter to DPP when I can't even load a single image without "DPP has encountered and error and needs to close."<br>

I finally gave up trying to convert RAW files in DPP. I figured maybe if I stuck with Large Jpegs I'd have a better chance. That worked for a while. I got DPP v3.5.2 to stabilize and work almost perfectly. But yesterday, like an idiot, I downloaded and installed v3.6.1, and now it's back to blowing up virtually every time. Sometimes it will load 10 or 15 images before it goes. Sometimes it will open up to the desktop, but as soon as I try to open an image folder it tanks immediately.<br>

This is nuts. There's no excuse for such a problematic piece of software. I can run CS3, Bridge, Micrografx Picture Publisher, and any number of other graphics programs all day and night, without the hint of a glitch. If the computer starts to slow down I close out and reboot. Fixed. But not with DPP. Doesn't matter what I do or what I try, it crashes. I can even reboot with a cleaned-out msconfig Start-up, nothing else running, and still DPP crashes.<br>

When the program runs, it's a great tool. But 99% of the time it's a POS. If you can't open it and can't use it, why even keep it around? <strong></strong><br>

<strong>Canon really needs to get a handle on this and find out why the program won't respond. Two years of this mess is more than enough.</strong><br>

JJ<br>

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