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james_hooper

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Posts posted by james_hooper

  1. Hi Folks,

     

    Similar to the situations I have been reading about on here,

    with the exception that my contract (I am the client) promised

    that I would be receiving RAW images in addition to JPGs. I'm

    an amateur photographer and handy in Lightroom so this is

    something that was important to me and helped justify the

    cost I was paying.

     

    We've paid in full on time according to the contract but just

    recently found out that the photographer apparently either

    forgot to shoot in RAW mode or has somehow not kept the

    files around despite the contract guaranteeing they would be

    archived for one year.

     

    I guess my question is what sort of monetary value should I be

    attaching and/or seeking for not getting these RAW images

    that were contractually obligated to be delivered but weren't?

    Perhaps some percentage of the entire package purchase

    price? Our photographer was very nice and professional

    throughout the entire process and we don't want to burn

    bridges but they must realize that this was promised and a

    simple Sorry doesn't cut it.

     

    Just a bit upset, hope I'm not sounding too angry.

     

    Any advice from the professional community is greatly

    appreciated. Thank you all in advance.

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