jacob_moyt

<p>I purchased a new Canon 5D Mark II recently. I soon noticed debris and spots on my photos. I should have sent the camera right back to the dealer, instead I sent it to Canon thinking a simple camera cleaning would do the trick. ( A brand new camera should not have the debris and spotting that this camera had, but that is another issue. ) <br>

As of May 21st I have sent my camera to Canon three times. I still have spotting on my images. The last, 3rd, time I sent the camera in I talked directly with the Senior Executive Response Specialist at Canon and he said that this is wrong and the problem will be taken care of. I sent my camera along with a detailed letter and multiple files of my photos showing the spotting. I will be calling them on Monday and we will begin this game again.<br>

Usually the spotting can be seen when you really look at the image closely. The spotting becomes very noticeable when you begin to play with the contrast and brightness of the photo. The spotting really stands out with I run it through the Tonal Contrast filter in Nik Color EFX Pro 3.0. The spots are blurry and not crisp.<br>

In the past I have noticed that the spotting stays in the same place photo after photo.<br>

So far Canon has replaced my sensor and cleaned the high pass, or was it low pass?, filter. And I still have the spotting issue. <br>

My camera was purchased on Feb. 17th of 2011. I have asked Canon to swap my camera out with a new one and get this mess over with.<br>

Does anyone have a clue as to what these spots are and why Canon is not able to fix this?</p>

<p>I currently have the same issue. My 5D Mark II was one month new. I noticed these spots, even more so when playing with the contrast and brightness. So far I have sent my camera to the Canon factory service center in Va. three times. Each time they send it back I still see the spots. These spots are best described as what looks like dried up water spots. Each time I send the camera in to Canon and get it back, the spots are still there, but in different positions. I wish I had an answer for you, but I am lost. I will be calling Canon on Monday to see what we do next.</p>

<p>I currently have the same issue. My 5D Mark II was one month new. I noticed these spots, even more so when playing with the contrast and brightness. So far I have sent my camera to the Canon factory service center in Va. three times. Each time they send it back I still see the spots. These spots are best described as what looks like dried up water spots. Each time I send the camera in to Canon and get it back, the spots are still there, but in different positions. I wish I had an answer for you, but I am lost. I will be calling Canon on Monday to see what we do next.</p>

<p>I currently have the same issue. My 5D Mark II was one month new. I noticed these spots, even more so when playing with the contrast and brightness. So far I have sent my camera to the Canon factory service center in Va. three times. Each time they send it back I still see the spots. These spots are best described as what looks like dried up water spots. Each time I send the camera in to Canon and get it back, the spots are still there, but in different positions. I wish I had an answer for you, but I am lost. I will be calling Canon on Monday to see what we do next.</p>