jenni_breitwieser

<p>I actually think googling someone you don't know is a little creepy. I am aware of the photos. I haven't said anything negative about her or her business. I hope she figures it out and that it does well in the future. The comments I made were from shortly after the wedding when she posted 8. The others came about 3 weeks ago when we were told she was finishing up the colors that day. We still haven't received anything. I hope that no mentions her name or business. I just came on her looking for some insight and to hear others opinions. The fact is she was 40 minutes late. Our ceremony started 20 minutes after is was supposed to. We were scrambling around trying to get in touch. Our photos are about 5 weeks late. I know she has a kid. Many people out there work and have children. That's nothing new. We have been nothing but patient and understanding. So the few of you that seem to think I was not being truthful or that we did something wrong, we didn't. I'm just super frustrated like anyone else would be. All I'm looking for is open communication with her. Once again, I can't make anyone pick up their phone or email me back. I'm going to delete this whole thing soon because I"m super creeped out that some of you have googled me and found her. I don't want any negative things to be said about her or her business. So thanks everyone for your insight.</p>

<p>I promise you that I've been nothing but understanding and patient. I only want our photos or some answers. I feel like we've been an exception to the rule on how a bride and groom would react. We had fun while taking the pictures after the ceremony and I really like her. I'm just wanting better communication. That's just part of the job. I'm sure if something bad happened with the pictures it would be incredibly hard to call the clients, but once again, that's part of the job. Even with this whole experience, I hope that her business does well. From what I've seen, she's talented. It will probably end up being more of a learning experience for her than me, seeing that I only plan on doing this marriage thing once. I do appreciate everyone's comments though.</p>

<p>Thanks everyone for your responses. We did have a contract but didn't realize that it hadn't been sent back to us (our bad). I have no intention of suing or being threatening in anyway. I understand mistakes happen and some things are out of our control. She was 40 minutes late because she got lost. We were incredibly understanding. At that point, we were just happy she was there. In all the commotion of trying to get in touch with her, we didn't have a chance to finish explaining to a friend to video tape the wedding, so now we have no video of it. She emailed me that it would be 4-8 weeks. It's been over 12 at this point. From what we can tell, she's a professional. We choose a $650 package that included 3 hours of photographing and 3 hours of editing. She had more expensive packages that were similar to other sites we looked at. Since it was a small and intimate non-traditional wedding, we didn't need the 6+hours and unlimited editing. We've have been nothing but understanding with her. I call, she doesn't answer. There's not much I can do with that. I understand that most of you are probably wedding photographers. I'm not trying to upset or offend anyone. I'm just trying to get some ideas and opinions on what to do. I don't plan on bad mouthing this person, I only hope she learns from this and doesn't put anyone else through this. I'm just frustrated and feeling taking advantage of. That's all. And from what we've seen, she's a wonderful photographer. Her communication skills are what sucks. Thanks again to everyone for the responses.</p>

<p>I'm at a loss as of what to do about our wedding photographer. First of all, she was 40 minutes late for our wedding. Because of that our family and friends had to wait over 20 minutes for our wedding to start. Now she is over a month late with our photos. We didn't realize till a few weeks ago that she never sent our signed copy of the contract. I'm not sure what to do. I feel like we deserve some sort of partial refund. I also don't know how to ask for a copy of the contract without upsetting her. We really just want our photos, but it's been a nightmare waiting for the photos. She's not good at keeping in contact with us either. I understand that mistakes happen, I'm just feeling like we are being taken advantage of. We haven't had any harsh words with her and we've been overly understanding at this point. Any advice? Thanks.</p>