billy_saddle

<p><img src="http://billybphoto.files.wordpress.com/2009/11/img_0627-20.jpg" alt="" /><br>

Bridge Kiss</p>

<p>gday again,<br>

wow thanks for your responses. i have found them quite helpful. <br>

i did edit every pic... just only touched up the cold sore on the "money shots"<br>

I have no doubt the client if very disappointed but i also know since day dot they have been trying to find ways to give me less $$ " can you give me a discount because..." could you please give us an extra enlargement because...." "do you think you can stay a little bit longer to get....." </p>

<p>I guess this was my first " very demanding client" and it was unfortunate it was at my than budget price discounted 20% with little bonus chucked in....... and i gotta get some times you get demanding clients that do expect the world no matter how much they paid.</p>

<p>BUt i had that vibe from day dot that this is one couple that was never going to be happy - this should have been my warning to do everything possible so they had little to complain about. lesson learnt for sure<br>

FYI - other complaints - groom had double chin in some pics - "we told you he was worried about his chin yet he still has it in some pics" ( i explained i could shoot from above the groom all day ... but it didnt matter)<br>

some group photos a couple of guests was not looking into the camera due to 6 or so family members snapping at the same time and some major communication issues as some of the guests had poor english - i just could not get their attention.<br>

not enough portraits after ceremony - i had 19minutes of available light after the bride was 30minutes late to the ceremony on a wedding that had a very little window for photos.</p>

<p>the worst part about this is a got some not to shabby pics... some i like - they are so focused on the photos they dont like and are so focused on not like my photos they have informed me though they are all useless and none will make it into there wedding album......<br>

anways lol ... lesson learn't i think.. cover all bases do everything you can to make every pic the best it can be<br>

i am going to edit everything again with cold sore gone and have the peace and mind that if they still complain that i have tried everything to make them happy.</p>

<p> </p>

<p>thanks for the replies,<br>

unfortunately i have given the images to them, cold sore and all already and do have some unhappy clients :( it has caused a snowball effect and now they have several issues with my photography... no matter what i do i do have my first unhappy wedding clients</p>

<p>Gday guys,</p>

<p>I did a wedding last year where the groom had a not too pleasant cold sore. I told them i could edit it out in some of the stand out pics for enlargements etc. They believe i should edit every single photo though.</p>

<p>I was at that time a fairly budget wedding photographer and gave a 20% discount already as it was a friends sister. the package only included 4 hours coverage and images edited and supplied onto a dvd.</p>

<p>I have to admit its an ugly cold sore lol ... the process to edit 458 pics seems daunting especially when i think about how much i charged.</p>

<p>any thoughts?</p>