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c_smith2

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Posts posted by c_smith2

  1. <p> I am wanting to know if anyone has used online galleries that do not require ordering. I am looking for a gallery that I can safely post clients images to, in password protected files. Prints are included in packages so I do not want the clients to be charged when selecting images. Basically I just want a place clients can view their wedding images, make selections for their prints, and then I do all the printing. More like a storage with extra features. I like Zenfolio but they don't do exactly what I want and I hate to pay an annual fee to use something for one thing when I really want to do another. I also don't like the idea of having to pay even more just because i want to print them myself. Does anyone have any ideas?</p>
  2. <p>She has not said anything about the images directly... such as contrast, sharpness, etc.... all she has said is that the pictures are cropped too closely for her taste, there were not enough images of her cousins, just things like that. I am not sure what it is that she wants and I have asked her to meet and she now agrees but wants me to edit all the images again, that were taken on that day. She wants me to bring them with me to the meeting ASAP. I don't believe that she understands it takes time to edit these images and I have other clients as well. I did ask her in three seperate emails to supply me with a list of shots that she wanted taken. I provide a shots checklist with each contract. She never filled it out and returned it to me. She also stated that someone would show me important people at her wedding and no one stepped up. I did ask her brother who helped me identify a few people but that was it. I also asked to meet with her to go over the schedule for the day. She did not have time to meet. I am thinking I will be making a new contract because she is picking mine too pieces. I assume there are some gray areas. One such thing is that my contract states that I am the exclusive photographer but I had issues with everyone taking pictures and flash interferance. She says that I was the exclusive photographer because they are just people with cameras. It seems I need to add a no camera clause for the ceremony. If anyone has any ideas of the best contract, I would love some help revising mine.</p>
  3. <p> I believe the photos are good. I have asked her to sit down with me and go over them. This is when I received the email wanting the other settlement. This is the only wedding I have ever had a complaint on. I am currently trying to come up with the best response to this. I am trying to conclude my contract and all that is left to do is give her the prints she chooses. With the disk, she can print those herself and I have taught myself a new lesson in how I will handle the matter of giving out disks. In the meantime I still would like to complete this. I had an issue when I did her bridals and I offered to do her bridals again and she refused. I did some adjustments to the images and then I offered her out of her wedding contract as some on here suggested. Then she liked the bridals and did not want out of her contract or to get another photographer. I had to stay in and I have been keeping every piece of email and I have also been keeping notes. I thought it may be a bumpy ride.</p>
  4. <p> I need some help. I had a client that I did a wedding for. After completing her wedding and sending her a disk with almost 500 images she stated that she hated every image and felt she did not get the same quality of work as my other clients. She said her mother cried over the horrible images. (there were issues from day one with how they wanted things done and how my contract states I do things) I emailed her back and told her I would go through the images again and see if I thought there may be something that she may like better. I received an email from her demanding every image be emailed to her unedited, immediately. I responded by telling her that I do not keep every image and that it would take many emails to send her these images. I told her that we could meet and go through them together. She emailed me again stating that there were not enough quality images for printing and that she thinks the following resolution is best.... she keeps the cd with with the images I have provided, with the rights to print the photos of her choice. In lieu of that, she will not get the enlarged prints, slideshow, or 4x6s that came with her package. I will also return $200.00 to her immediately. I have not responded to this but I am thinking why would she want a disc with images that she hates? Why would she want the rights to print them? I want to make it right by my client but I am just wondering if she just is taking the fact that she has the disk and can now print her own images and running with it.</p>
  5. <p> I have offered her an opportunity to have an additional Bridal shoot free of cost. I am awaiting her response but I did mention that I want her to have images that are rashless and wrinkle free. I do natural photography as stated on my website and do very little editing to images. I do not make brides thin, wrinkle free, or rashless and they know this when they sign my contract. My goal is and has always been to capture them as they truely are. I do adjust contract and other things but I limit the amount of changes I make to the actual client. I did, in this case, minimize the rash and wrinkles as much as possible. I do all possible to keep my clients satisfied and am hoping to do the same with this one. Thus far, I have never had a complaint so this came as a surprise to me and I was not sure of how to deal with it. Thanks to all for your input.</p>
  6. <p> I was wondering if there are any classes that nikon or someone other than nikon offers for learning some of the more in depth uses of functions on the nikon cameras. I have some friends that want to learn a few things about their nikon. It is different than mine and I showed them what I know but can not help them with all of it. Most of it is pretty basic but they are wanting to know features that did not come with my camera. They are also wanting to use some of those features for certain effects and I am not sure they will get the result they are looking for but would like to at least give them an idea on where they can get some information or training with their new camera.</p>
  7. <p> I travel all the time and was wondering where the best places to shoot wildlife would be...in Texas, that is. I want to go somewhere that I can capture a lot of wildlife in a week or so. I know where to go for different birds and things like that but I want to capture as many species at one time as possible. Does anyone have any ideas or has anyone been in search of the same thing? I would really like to capture them in their true environment and not on a wildlife ranch or something of that nature.</p>
  8. <p> I love these shots. A lot of them get your imagination rolling... like, how did that poor lizzard end up that way in the first place and where did the owners of the blue bikes disappear to...</p>
  9. <p> I did a photo shoot last week for a Bride who is getting married in August. We were supposed to meet to do her Bridals and she was very late. When she finally arrived she was sweating and had run several blocks in the 106 degree weather. She was covered with a heat rash. She had it on her neck, shoulders, and part of her face. I told her to take some time to cool off before she put on her wedding dress but she said she wanted to get the outside shots done before it got much hotter. The dress ended up being extremely wrinkled due to her mother balling it up to hold it better during their run. They tried to shake the wrinkles out but it wasn't happeneing. I told them we should reschedule but they did not want to. Her dress would not stay buttoned in the back and the mother continuously complained while the bride was getting ready. It took another hour for her to get ready. As soon as we got outside the mother started complaining about the heat. I started getting the bride set up for her first shots and the mother kept saying she didn't like the angle, she wanted the sun to shine on her daughter's face, she wanted me to place her in another spot. I told her that as the photographer I would like to shoot my poses and then if we had additional time we could consider hers. The daughter thought that I should do the poses her mother liked since she was the one paying...etc. The dress was white with pale lavender on the train and around the top of the dress. I told the mother that in the bright sunlight her daughter would have a hard time keeping her eyes open and it would also lose the colors of the dress. The mother told her daughter that the images would be ugly just like her and on and on. It was a horrible mess and the daughter was hard to deal with due to her mother paying for everything.<br>

    Now she doesn't like the images and wants to know how I will fix them. She is stating that she can't have this type of mishap on her images for her wedding day. I would love to just give the client her money back at this point and ask her if she would like to find another photographer. The time limit is very tight so I am wondering what I should do. I have been a photographer for 2 years but have never had to deal with someone like this. She also is making payments and has not paid her last payment but states that she is trying to come up with the funds.</p>

  10. <p> I have been shooting for an African family for the past two years. Now they have asked me to shoot their Grandmother's funeral. This is strange to me but I know their traditions call for this. I have no idea what to charge for something like this or even what type of package I would put together for them. If anyone has any suggestions I would greatly appreciate them. I will be shooting for 4-5 hours at 3 locations.</p>
  11. <p>My package comes with flash tools but I don't like it. I have made a lot more changes again today and I am taking off wording as I go. I am hoping to get it down to the bare necessaties soon. I also changed my prices some but I have only been in business a couple years and the competition in the Austin area is tough. I am learning all about the website stuff as I go. I had to do it all on my own from day one so I am still pretty proud of myself and that I am moving along. I looked at the top 25 best photography portfolio websites. <a href="http://vandelaydesign.com/blog/galleries/best-photographer-websites/">http://vandelaydesign.com/blog/galleries/best-photographer-websites/</a> I was trying to see what they do that I don't most of it is the large images!</p>
  12. <p> I thought it was strange that there was no kissing in the church, as well. I talked to them myself to verify and the secretary said that when they were doing confirmations the parents were not even allowed to kiss their children. The pastor does not allow recreations due to a religious rule that a man and woman are to marry once and he thinks it would be odd to do the ceremony twice. I tried to explain that it would only be parts of it and they don't even have to say any words if necessary. The answer was still no. Also no external lighting other than the church lighting at the front and light that falls from the windows. The B&G are pretty okay with it all but the Bride's mother is not handling it too well. It is her only daughter and she is in her late 30's. This is her first marriage so her mother wants it documented to the fullest extent.</p>
  13. <p>I have made some changes. The images look that way, I think, because I created each page as a portrait and then uploaded it. I have already noticed my google rating dropping because it can not scan the writing so I had started to remove those images. I just have not had the time to do all pages. I will be changing images. Please let me know what you think of the changes and if you have any ideas that may help me.</p>
  14. <p> I am a fairly new photographer. This is my first full year shooting weddings. I am having a lot of issues with other photographers shooting while I am trying to shoot the wedding. My contract clearly states I am the only photographer and that if family and friends would like to shoot they can wait until my shots are complete. I create the poses and then someone else photographs them. What do I do? I don't want to be rude. Sometimes I feel like the amature in competition with others.</p>
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