dorothy_kay

Help! I have a Nikon D5600 and 18-140DX VR kit lens. The camera worked fine when I first bought it new, but after playing with the settings it won't even focus anymore, and actually looks like a double(triple) exposure! ???. I am trying to factory reset to no avail. Pressing 'menu'/'info' does not work, nor does Shooting Menu > Reset Shooting Menu. I reset to 'yes', but it does not reset. The only mode the camera now works in is AUTO. Thank you.

Link https://www.techsolutions.support.com/how-to/how-to-factory-reset-a-nikon-d5600-camera-11053

Help! I have a Nikon D5600 and 18-140DX VR kit lens. The camera worked fine when I first bought it new, but after playing with the settings it won't even focus anymore, and actually looks like a double(triple) exposure! ???. I am trying to factory reset to no avail. Pressing 'menu'/'info' does not work, nor does Shooting Menu > Reset Shooting Menu. I reset to 'yes', but it does not reset. The only mode the camera now works in is AUTO. Thank you.

Help! I have a Nikon D5600 and 18-140DX VR kit lens. The camera worked fine when I first bought it new, but after playing with the settings it won't even focus anymore, and actually looks like a double(triple) exposure! ???. I am trying to factory reset to no avail. Pressing 'menu'/'info' does not work, nor does Shooting Menu > Reset Shooting Menu. I reset to 'yes', but it does not reset. The only mode the camera now works in is AUTO. Thank you.

Thank you for your answers. I discovered that the lens does NOT operate in any camera settings while in Auto focus mode. But when I set it on Manual focus it is operable. It is a brand new lens with full warranty which was purchased online from a reputable store. I will be returning it for a refund and repurchasing from a local camera shop I can establish a relationship with. Mike, I'm glad to hear that you love yours. I can't wait to get a new copy!

I have a new Nikon D5600 which works great with my Nikkor glass. The problem is with the new Sigma 18-35mm F1.8 DC HSM for Nikon lens that I just purchased. It doesn't do a thing! I checked compatibility and it is supposed to be a great lens for my camera, but what is going on??? The shutter release button doesn't even work.

The think about these modern cameras are that they are SO sophisticated that the technology can get in the way. And you end up fighting the technology.

 

Tip1 - The brain can only learn a few things at a time, so don't go trying to learn everything all at once. You will just get confused and frustrated. The brain is like a sponge, it will only soak up so much water, and the rest will run off.

I never learned everything about my old D70s. I learned enough then stopped at 'good enough.'

 

Tip2 - ALWAYS carry the camera manual in your camera bag, or a digital manual in your phone. When something needs to be looked up, it stinks if you have to wait till you get home to read the manual. Been there, done that, I was not happy.

 

Tip3 - When you change things, takes notes of what you do, so if something misbehaves, you know what you did, so that you can undo it. If you have to 'reset' the entire camera, you loose all the setting you made and have to start from scratch.

 

Tip4 - When you make a change, change only 1 or at most 2 things at a time. If you change 4 things, and something goes wrong, you don't know which of the 4 things caused the problem. So you have to undo all 4 changes (you did take notes of what you changed?).

 

 

Gary, thanks for these GREAT tips! I am indeed "resetting" continually and things get very confusing. Camera, manual, notepad/pen & only 1 or 2 changes at a time. Got it.

Although easy compensation is shown in the viewfinder, it's pretty easy to miss, and it shows on the top display only as a plus-minus box with no indication of the amount unless you push the compensation button down, so I would guess it's pretty easy to forget it's set at all, and not much of a saving though it's nice to be able to compensate while you look through the finder.

 

Anyway, I'm glad things are getting sorted out, and glad the camera is not broken.

 

 

 

Thanks much gentlemen. The camera is awesome & I'm sure as I progress I'll absolutely love it!

RJ and Andrew thank you both for your time & input. Andrew, yes "easy exposure compensation" was turned on but "background only" was not. RJ I went outdoors (cold Michigan grey day) and shot a variety of subjects. P mode and ISO 100. EXIF ranged from 1/125 @ 5.6 to 1/400 @5.6. Images were spot on. Back I go to the tutorials-they are the ideal way for me to learn.

Here's a theory: Your camera might have been set to have "easy exposure compensation" turned on (setting b3), and possibly to have the flash exposure compensation set (with setting e4) to "background only". That's the kind of thing a "helpful" relative might have done when playing with your camera, or it might have been done by someone in the store if the box was open before you got it. The good news is that if the camera is working in auto scene mode, it's probably mechanically okay.

RJ and Andrew thanks so much for your time and input. Andrew, yes "easy exposure compensation" was turned on but "background only" was not. RJ I went outdoors & shot a variety of different subjects. Camera in P mode., ISO 100. EXIF ranged from 1/125 @ f5.6 to 1/400 @ f5.6. Images were spot on. Back to the tutorials-they are a phenomenal way for me in particular to learn.

 

 

 

Here's my reasoning: "easy exposure compensation" lets you change the exposure settings with whichever dial you're not currently using in your current exposure mode, as if you had the exposure compensation button held down. (I'm assuming you're not instinctively holding down the exposure compensation button when trying to change one of the dials - that's a mistake a D3x00 or D5x00 user might make, because that's how their interface works for manual mode with just one dial.) If you were inadvertently spinning the wrong dial while trying to change the other one, in aperture or shutter priority (or program mode), you'd end up adjusting the exposure compensation instead.

 

If flash photos are working, that might be luck, or it might be that setting e4 is allowing you to have an underexposed background while still having a correctly-exposed flash irrespective of the exposure compensation setting - at least within a certain range. If the auto scene mode is working, that might be because it ignores exposure compensation settings.

 

I'd suggest making sure that your exposure compensation is zeroed: hold down the +/- button and spin the main (probably rear) command dial until it says "0.0". If you might do this by accident (I know I would), I'd set custom option b3 "Easy exposure compensation" to "off".

 

Accidentally having option d8 "easy ISO" (which is like easy exposure compensation but changes the ISO instead) turned on might have a similar effect, although it sounds like exposure compensation is more likely.

 

That might be nothing to do with it, but perhaps it's worth checking - otherwise we might need more information. The reset procedure suggested above will change d8 and b3 to "off" as well. Good luck!

It sounds as if you have the ISO speed set too low for the lighting conditions. A hard reset will set the ISO to 100 in all modes except Auto, where the ISO can be changed by the camera. Going to P mode will revert the ISO back to 100.

 

I'm guessing you're shooting indoors or in quite low light outdoors.

 

Suggest you up the ISO to at least 400 and try again in P mode. The D7200 can deliver good image quality up to 1600 ISO. Beyond that things start to look a bit "gritty".

I implemented your suggestion in a light filled room with an 8ft doorwall. Until I reached ISO 800 the shutter speeds were still too low. Seems I should be able to use a disposable camera in this light. But at ISO 800 all images are tack sharp and exposure is spot on. Thanks.

Thank you Matthew & Rodeo Jo, I took my camera to a repair shop and the man said that the camera was functioning perfectly & user error was the cause of my problems. I came home & followed all the instructions above in "auto" mode. Images were fine. I then used "P" mode but all the shutter speeds were too slow. When I turned flash on (in P mode) pics were fine. Interestingly, all the fastest shutter speeds were in "auto" mode but there was an unfavorable color shift. "P" mode had the best images I cannot however get any acceptable pics with my "fast" lenses w/o using flash. So I guess I'll Just start from the beginning and watch u tube/read everything I can.

The reset that Matthew was referring to is done by holding down the ISO and +/- (exposure compensation) buttons simultaneously for a few seconds. The buttons are marked with a green dot.

 

Nearly everything is reset to factory default by this procedure. So if the camera + kit lens fail to produce a useable picture in Auto mode after a hard reset, then there's likely something wrong with the camera, or lens.

 

Unfortunately a hard reset means that you'll later have to re-enable sensible choices of, for example, image quality, but for the purposes of testing the camera I think it's an essential step.

Could you post a few examples of the bad exposures Dorothy? The free to download Irfanview software will let you re-size images to 1000 pixels wide or under to attach here.

 

The EXIF information embedded in the images might help diagnose the problem.

 

Rodeo Joe I have a Macbook Pro.

Thank you Rodeo Joe, Peter, Matthew & Allen for your suggestions. I am using the camera in P Mode, 18-140 lens, ISO 100, have reset the camera & checked auto focus. same issues remain. You tube videos are a great suggestion to get me familiar with the body and I will check the flash and auto bracketing setting. I used to buy all my equipment at a wonderful photo shop which closed after 50 yrs, and bought this at Best Buy. If I cannot figure this out I will take it to a camera repair shop for their opinion before returning to the store. Again thanks. I am just so anxious to shoot again!

I've got the same camera with the 18-140mm lens and had a number of issues with over and under exposure with it for a while, I think in that case the culprit was some auto bracketing setting hidden inside the menus. I don't recall ever having turned it on myself and can only presume it was sent to me with this setting activated. Check to see if your flash works properly, mine only now works in auto mode, used to work in aperture priority but can't get it to work that way at all now, which is very strange and watch out for the infamous 18-140mm lens crap design which means the plastic edge coming loose above the rubber grip and sliding down the lens barrel. Mine did that too and it took a bit of pushing and shoving to work out how to re-attach it, never experienced this with any other lens before, it is a decent lens but not very well built!

Thanks for the suggestions Gary, I think I "forgot" how to use a camera but I will work on this

Hello, I am having "issues" with a new D7200 I bought a month ago, which I think may be due to faulty shutter/exposure problems. Preface: I used to be an avid photo enthusiast with cameras such as the D90, & D7000 and lenses such as the 70-200 2.8 VR, 24-70 2.8 and the 85 1.8. I had a closed head injury which resulted in my selling my equipment, but now I am back & hoping I can wrap my mind around a camera again. As aforementioned, I just bought a new D7200 w/ the 18-140 kit lens (which I regret) because I immediately purchased a used 70-200 2.8 VR, a 17-55 2.8 (less $$$ than 24-70) and another 85 1.8G. My pictures with all lenses and in all modes (Auto. P, S A and M) are HORRIBLE!) Sorry I cannot upload any examples but they are all blurry or if less blurry they are either over or under exposed, in many examples to the point of being all black or all white. I get shutter speeds of lo. 25", 30", 4, 5, 30, up to 250 4.5 in shutter priority which leaves my image solid black Please help, this is not the experience I anticipated.

<p>Thank you John, William & John for your valuable input. It gives me things to consider and venders to pursue.</p>

<p>I just shot a wedding for my nephew. I don't know how easy (and inexpensive) it would be for me to put together a photo "book", and was wondering if photographers still use albums with photographs inserted.</p>

<p>Thank you for your additional comments and feedback. I will follow up on all your suggestions ! </p>

<p>Rodeo Joe, I am NOT a techie and do not understand what you mean about the software version I am using (ACR). How do I find this out? Also, I could not download the Irfanview Viewer on my MAC.</p>

<p>Rodeo Joe, I just set the file option to RAW only (1 card, first slot) and the downloaded images were JPEGS. I have been editing my JPEGS in Photoshop CS6, but I believe I have an additional problem with my camera. In aperture priority the shutter speeds are totally erratic and thus my images (jpeg) are all over the place exposure wise. I think I'll send my camera off to the shop and recover what I can from these images. Thanks to all for your input and suggestions.</p>

<p>I definitely have camera malfunction. I put 2 new cards in (slot 1 dedicated to camera RAW and slot 2 dedicated to JPEGS). All the sets of images were labeled JPEG rather than JPEGS and NEFS. I shot in aperture priority with auto white balance and auto ISO, but my AWFUL JPEGS had yucky color shifts and exposure was all over the place. If I can process JPEGS just like raw, please, how do I go about doing that?</p>

<p>Please help! I just shot a wedding and used camera raw for the first time. Setting RAW & JPEG worked fine for my D600, using 2 memory cards, but when set on my D7100 with 2 cards all I got were JPEG files! What am I supposed to do with these (awful) JPEG'S now? Any and all thoughts and suggestions appreciated.</p>

<p>Thanks to all of you, I am making progress and starting to understand the relationship between ISO, shutter speed and aperture. Now only a few of my images are turning out black , but I now have the understanding to correct the situation. Again, thank you!</p>