Wow. I could kick myself for not researching this, but who would think you would have to?! I saw a beautifully put-together magazine in Barnes& Noble in December 2007. I then gave a subscription to my father for Christmas. I sent in a subscription card(same deal as many of you have mentioned--buy two years, get one free) with a check the first week of January 2008 and it promptly cleared on January 30th(David Spivak apparently has no problems cashing checks).
My father has never received a copy and I'm out 54.95. I emailed info@focusmag last week with no response and so I googled "focus magazine subsciption" to try to find a phone number(interestingly it is not ANYWHERE on the magazine website) and stumbled upon this thread. I cannot believe this conversation has been going on for 8 months! I do not have time for this! I do not have time to follow up every few months for the next 3 years to ensure my father gets his subscription! And from what I've read in this thread, that is exactly what is required. So, never mind. I want my money back!
David, if you read this(which I assume is the case, since I see a response from you on the 19th) I REPEAT: SEND ME MY MONEY BACK. You have my email, and you have my phone number. CONTACT ME. I have no desire to trash you, or this magazine, but I will NOT tolerate you taking my money and not delivering the goods.
Thanks to all of you who have posted, it has helped me understand that this is not a one time problem, but a systemic issue that does not show much promise of being rectified. Next Christmas, I'll just renew my Dad's subscription to Lenswork.
Focus magazine subscription
in Casual Photo Conversations
Posted
Wow. I could kick myself for not researching this, but who would think you would have to?! I saw a beautifully put-together magazine in Barnes& Noble in December 2007. I then gave a subscription to my father for Christmas. I sent in a subscription card(same deal as many of you have mentioned--buy two years, get one free) with a check the first week of January 2008 and it promptly cleared on January 30th(David Spivak apparently has no problems cashing checks).
My father has never received a copy and I'm out 54.95. I emailed info@focusmag last week with no response and so I googled "focus magazine subsciption" to try to find a phone number(interestingly it is not ANYWHERE on the magazine website) and stumbled upon this thread. I cannot believe this conversation has been going on for 8 months! I do not have time for this! I do not have time to follow up every few months for the next 3 years to ensure my father gets his subscription! And from what I've read in this thread, that is exactly what is required. So, never mind. I want my money back!
David, if you read this(which I assume is the case, since I see a response from you on the 19th) I REPEAT: SEND ME MY MONEY BACK. You have my email, and you have my phone number. CONTACT ME. I have no desire to trash you, or this magazine, but I will NOT tolerate you taking my money and not delivering the goods.
Thanks to all of you who have posted, it has helped me understand that this is not a one time problem, but a systemic issue that does not show much promise of being rectified. Next Christmas, I'll just renew my Dad's subscription to Lenswork.