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chris_keyworth

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Posts posted by chris_keyworth

  1. <p>My two pence worth, have a look at the testimonials, they are all written by supposedly native English speakers. However, I do not believe ”i<em> </em>hope you can dispose order quickly, i wait my this order more than 10 days” and the like are carelessly written statements, they are written by somebody for whom English is not their native tongue, probably by somebody at Tradebuy.<br>

    Visit the testimonial page and refresh it several times, Steved appears to live in every country in the world!</p>

  2. <p>As Pierre says you can attempt to obtain a replacement camera, but I would suspect that is very unlikely to happen. In the meantime you will have wasted a lot of energy and got very upset to no avail.</p>

    <p>If you want to consider that route though, I would suggest you contact your local Trading Standards department and ask for their advice, you can also ask a solicitor for guidance. Many solicitors will give initial advice free of charge and I assure you, you will find one who will quite easily, you will then be clear over your legal position before making a decision on how to proceed.</p>

    <p>Whether the repaired camera is different to one with an original sensor is not an argument I can follow. If your camera sensor had failed due to amanufacturing defect, it is my understanding that if this had happened within the first 30 days after purchase you are entitled under law to a replacement or a full refund as the item was not of merchantable quality. If the failure is after 30 days you are only entitled to a repair. If the failure had happened whilst the camera was in your possession you would be in exactly thesame position as you are likely to be in now in having a repaired unit.<br>

    <br />I know the situation is not the same as having the camera damaged through somebody’s apparent negligence but in reality your situation is no different to having a warranty repair.</p>

    <p>As I have grown older I have found my attitude is somewhat more pragmatic, I now think of what I am likely to achieve if I push things. If you are advised by legal professionals that you are entitled to a replacement go down that route. If you are not entitled to a replacement consider how you approach the situation, by all means put forward your argument as to why the dealer should replace the camera, but if they are obviously not going to, bear in mind you will have the opportunity to forge ameaningful relationship with the dealer or completely destroy it.</p>

  3. <p >I have a D200, 300 and 700. The cameras were bought new in the UK from reputable dealers and all have a B in brackets as described. I find it inconceivable that I have been sold three sub standard cameras as new and do not believe I have.</p>

    <p >Looking at the labels I am reminded of a marking on all the new Nikon equipment I have that seems to be a 10 year recycling symbol. I can understand the camera body having a ten year life but I am not happy if Nikon are suggesting the lenses I have invested in are expected to have a ten year life.</p>

     

  4. <p >I have a D700, a Christmas present and a little over a month old. I do not know if serial numbers vary between markets but the UK serial number is 2244869. In DX mode there is a black rectangle marked at the centre of the screen, but the area outside this rectangle is clear and not greyed out.</p>
  5. <p >I am having difficulty in understanding why an image taken with say, a 200mm lens, appears larger on a DX sensor than an FX sensor. I can understand that the lens projects an image circle onto the sensor and with an FX sensor the entire image will be projected, but with a DX sensor only part of the image will be projected, the image has been cropped.</p>

    <p >This makes perfect sense to me, what I cannot grasp, no matter how many explanations I read, is why the image on a DX sensor is larger.</p>

    <p >I would be grateful for a simple explanation of what is happening.</p>

    <p >Thanks</p>

    <p >Chris</p>

  6. <p>I have been able to log on to the Nikon website and looked at the conditions for the extended warranty and the instructions say:</p>

    <ol>

    <li>

     

    <p>Select 'Subscriptions' from the options on the left of the screen. Ensure that <strong>'Free 2nd year warranty'</strong> is selected, Nikon will not be able to register you for the 2 year warranty if you do not tick this option.</p>

     

    </li>

    </ol>

    <p>Once you have registered your camera and selected <strong>'Free 2nd year warranty'</strong> you will be correctly registered for the 2 year warranty offer. Your warranty pack will be sent to your registered address within 28 days. If you require further help or assistance after you have registered please contact us on 0800 408 5060. <br>

    I do not recall this step when I registered, I will speak to Nikon on Monday to check that I am covered. In my own case I am still within the 30 days and I suspect I can delete the registration and register it again making sure I select the extended warranty.</p>

  7. <p >I am surprised. I live in England and about two and a half years ago I bought a D200 which I registered with Nikon specifically for the two year warranty. The camera developed an intermittent fault with focussing, I had forgotten about the two year warranty until shortly before it expired. I contacted Nikon and there was some issue with registration, but they helped me and put me in touch with the company who run the warranty scheme. I forget their name, but they too were helpful.</p>

    <p >I returned the camera to Nikon for repair and it was returned quickly, certainly in less than two weeks.</p>

    <p >Your my experience is very different from mine. If you live in England Melody, you might consider contacting Trading Standards. I am sure it cannot be lawful if you are not advised that by ticking or not ticking a box that does not appear related to the extended warranty you will lose the promised warranty.</p>

    <p >I have tried to log on to the Nikon site but it is undergoing some upgrade and I cannot get on. I suppose somewhere terms and conditions will be mentioned. But I do think Trading Standards might be able to help you and they will certainly be able to advise you on the law.</p>

    <p >I bought a new camera at Christmas and registered for the two year warranty. I do not remember the tick box mentioned, but I am certain if there was one I would not have agreed to being contacted by a third party. </p>

    <p >I am really surprised, Nikon are a leading company and not a used car dealer, something seems wrong compared to the excellent service I have had from them.</p>

    <p > </p>

    <p >I hope you get the problem sorted.</p>

    <p > </p>

    <p >Chris</p>

  8. <p >I bought the 24-70 last Christmas and have been delighted with it on my D300. I have never had any cause to doubt it to be other than what it is, an excellent lens. Reading the posts here I decided to do some tests for my own satisfaction and found no roughness at any point when zooming. There are no front or back focus issues and the lens is sharp. My rudimentary tests confirmed what I already knew, I have an excellent lens.</p>

    <p >All the Nikon products including leads I have purchased are well made, actually very much better made than lower priced alternatives I have bought from time to time. Of course you pay a premium when you buy Nikon, but that reflects their reputation. </p>

    <p >I have had a problem when a D200 I have did not focus on a couple of occasions, but that seems to have passed, so it probably was not a fault with the camera as such possibly dirty contacts somewhere.</p>

    <p >Obviously any product can become faulty, or there is an error in manufacturing which is not picked up, but I doubt it is the norm for Nikon. Unfortunately things get exaggerated in forums, references to support the point can be erroneous and in fact one of the four links the OP cited related to a Canon lens which does not help to present a clear picture of the alleged problem.</p>

    <p >If you become aware of a problem with a Nikon product and of course there will be failures in any sophisticated product you have to resolve it, but I do not think anyone should, as a matter of course go looking for problems or think they have bought a trashy product which is going to fail after reading scare stories like this.</p>

  9. <p>Stephen, we do know what camera Melissa uses, it is a Nikon D90 as she mentioned in an earlier reply. She also feels that after reading other replies to her post that the shallow DOP is a the cause of her concern and has said she needs to play around with the lens more and possibly use a tripod.</p>

    <p> </p>

  10. <p >I have had a problem with my D200 where it did not focus, it has happened twice to me and once to my brother in law when I loaned him the camera. The first time I was on holiday in France, I was a bit annoyed to say the least and I eventually took the battery out to clear the problem. The other two times switching the camera off and on was sufficient. I am not sure my problem was the same as yours I was using a Sigma lens, my brother in law a Nikon lens. I am not offering a solution just saying for what it is worth I have had a similar problem and it might be a camera fault.</p>
  11. <p >It’s disappointing that so many replies ignored your question and attempted to give you legal advice, the respondent often saying they are not lawyers but... The caustic comments are inappropriate all they do is to reveal the baggage their authors carry, yet they feel they can judge you!</p>

    <p >Take no notice of the negative comments, you feel you were used and the issue is important to you, you asked for help and little was forthcoming which is a shame, but if you read the threads that feature in these forums sadly not unexpected. I would suggest you do not attempt to justify your actions any further it’s not necessary when people are not attempting to answer your questions. </p>

    <p >I suspect you have formulated some strategy to deal with your situation and I hope you achieve a solution that is acceptable to you.</p>

     

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