richard_austin1

<p>Steve,<br>

I admit I wrote my rant in frustration, as indicated in my follow-up to my own posting!<br>

And you're right, it's only been about 2 months, not 3 months since my subscription; it just seemed like ages :-)<br>

I did speak with my postal system but didn't follow-up requesting a formal report. I guess that's the process to do in a case like this. And no, I hate to leave voice mail, preferring to write emails as that seems to offer the opportunity to leave more details.<br>

Having said that, I believe good customer support would be to simply send me another copy of the missing issue. That's what I kept asking for. Why do I have to go through all this investigative work to get an issue? Isn't good "customer service" to take the customer at his word and do what's needed to be done?<br>

In any case, I suspect there are mailing issues to Canada (perhaps with the printer) and I think it might be best if I simply purchased copies, if I'm interested, on the newstand in the future as no doubt I will continue to have problems. I'll take the refund.<br>

Thanks,<br>

Richard</p>

<p>Yes, these people at View Camera magazine are really awful!<br>

I have been in correspondence with them now for three month trying to get my FIRST issue! Amazing. They made me feel like it was my fault for some reason for not getting my magazines!<br>

They took my money and then don't deliver anything. I was surprised to see the negative opinions on this forum as I thought I was the only one suffering. How can they remain in business like this?<br>

I've tried calling them and there's never any answer. I thought they were out of business. They refuse to send me my magazines and they refuse to refund my $48 Canadian subscription. What a bunch of dead beats.<br>

I hate to talk like that because the large-format photography world is a small community, but these people are incredible :-(<br>

PayPal won't refund my payment so what can I do?<br>

Richard</p>

Hi Paul, I know, it's silly trying to work with just one film back! I do have another one on

order, purchased on eBay, and will get another one soon. I'm going out on a shoot today, in

the snow, and just thinking about having to reload film because I only have one cartridge is

intimidating! ;-)

Hello,

I'm relatively new to Hasselblad but I was wondering if there's any way to rewind 120 film in the A12

magazine. I accidently loaded the wrong film (it's at #1 frame, ready to shoot) and I want to rewind it so I

can load another. I don't think this can be done (nothing in the manual) but thought I'd ask anyway.

Thanks.