bob_easson

Hi,

I have a particularly sad story to report for readers of this thread.

I have a Macintosh Quad Processor G5 with 2.5GB of memory and 3.5TB of Raid Disk. I am

running happily Leopard OSX 10.5.1 for all of my imaging and video apps with zero known

problems. I recently purchased a Nikon CoolScan V ED with 35mm Slide, Negative and APS

Film Adapters to undertake a project to digitise 30 years of Slides, 35mm Negatives and

APS Film Negatives.

I decided to use the Nikon Scan 4 Software, so I downloaded the latest updates from the

Nikon and was surprised that no updates for Leopard were available, despite updates

being posted for Vista in December 2007.

So I am using Nikon Scan 4.0.0 EN according to the About... Dialog Box even though I

have applied the 4.0.2 Update dated 21 December 2005.

It works just.............

Using a Batch APS Scan, each Frame is taking an average of 3 minutes to scan to "High

Quality" creating a 4.0 to 8.0 MB JPEG File depending on the Image content. A long way

from the 38 seconds/Frame for 35mm Film Scans which as we know are larger than APS

Frames.

Why?

Well the very bad news for Nikon is that the Scanner is "grabbing" the 480Mbps USB 2.0

Bus for 2 - 30 seconds and wheel-spinning during the Acquisition time on the progress

meter for no apparent reason. The further bad news is that the Macintosh USB Keyboard

and Mouse "freeze" during this period meaning one can't do anything else whilst

scanning........

A further bug is that the Cancel Button only cancels the current Frame scan and scanning

continues with the next Frame starting.......................APS Films have up to 40 Frames and

you can't quit with the Nikon Scan 4 Application elegantly. Thank God for the Force Quit

Applications in OSX!!

All in all a disaster..........

NIKON NEEDS TO FIX THIS ASAP OR SERIOUSLY DAMAGE THEIR REPUTATION I

PURPORT............Clearly the Nikon Product Team did NOT adequately test this scanner and

its supplied software under Leopard OSX 10.5.0 or 10.5.1 more recently. In fact the

problem is so obvious that I suspect ZERO testing was done.

Commentary is welcome. (particularly from Nikon with a FIX Date release!!)

Regards