allison_lanzer
-
Posts
2 -
Joined
-
Last visited
Content Type
Profiles
Forums
Blogs
Events
Downloads
Gallery
Store
Posts posted by allison_lanzer
-
-
Hello, I stumbled across this site when looking for advice on how to handle
wedding photographers and videographers who don't deliver the final product.
If I'm in the wrong place, any advice would be welcome!
We married just over a year ago in Canada (we live in the US). Our
photographer was recommended by a relative, as was our videographer. For the
past 6 months at least, our photographer has been giving us the run around. He
provided us with CD's of our photos at "20% quality" a week after the wedding,
and proofs a year after the wedding. Three months ago, we gave him a list of
the photos we wanted in our album, parents' albums, etc.
We have tried calling him simply for a status update and he is avoiding our
calls. He lives with family and we speak to his relatives as opposed to him.
He is, we found out too late, notorious for this. I don't know if we'll ever
see our pictures. He is insisting on full payment before sending us our
albums. Yes, we have a contract, but I don't believe it covers anyone. It has
no terms for delivery by X date or in X days, months, years.
Same with the videographer, except he's worse. He doesn't answer the phone.
What can we do?
Thank you for any input!
Nondelivery of photos and video
in Wedding & Event
Posted
Thanks for your replies! I figured that as photographers, perhaps you knew what I could do with contracts that weren't that specific...
We got married in July 2005. I found out the photographer wasn't trustworthy after the fact. Before the wedding, since he was recommended by my husband's uncle, I figured we were safe. Worst case, we can print the pictures from the CD he gave us. My bigger concern is the videographer, who filmed my sister in law's wedding a few years back with great results.