A friend referred me to MyPublisher after seeing some landscapes I shot in Sedona, Az. Apparently he was very pleased with their work. This company does very nice bindery work and offers various formats, sizes, options, and colors to choose from. However, I have had issues with print quality. On my first attempt, the print colors came out way over satutated - not even close to the digital image colors I was seeing on my PC or my home printer. They offered to reprint that job, but only offerred to do so at half the price of a new job. In other words, I had to fork out more money. I removed some of the color saturation with photoshop and when the second order came in, it was frought with more different printing flaws. This time there were very thin 1 pixel wide light colored lines running into about half of the images (same position on all affected images). I am in the process of working with them on this new problem, but it hasn't been easy - 12 emails back and forth and it still isn't resolved. Dealing with them on problems is not easy since they do not publish their phone numbers and prefer instead to send email. The bottom line: Excellent binding and from the outside, a very professional looking product. On the inside, I've only seen problems. Customer service needs improvement.
Comparing Photo Book Publishing Services
in Education & Resource
Posted
Hi Deb,
A friend referred me to MyPublisher after seeing some landscapes I shot in Sedona, Az. Apparently he was very pleased with their work. This company does very nice bindery work and offers various formats, sizes, options, and colors to choose from. However, I have had issues with print quality. On my first attempt, the print colors came out way over satutated - not even close to the digital image colors I was seeing on my PC or my home printer. They offered to reprint that job, but only offerred to do so at half the price of a new job. In other words, I had to fork out more money. I removed some of the color saturation with photoshop and when the second order came in, it was frought with more different printing flaws. This time there were very thin 1 pixel wide light colored lines running into about half of the images (same position on all affected images). I am in the process of working with them on this new problem, but it hasn't been easy - 12 emails back and forth and it still isn't resolved. Dealing with them on problems is not easy since they do not publish their phone numbers and prefer instead to send email. The bottom line: Excellent binding and from the outside, a very professional looking product. On the inside, I've only seen problems. Customer service needs improvement.