jsc

Which URL are you visiting, exactly, when you get that message?

<p>Well... darn? I can't look into it now, since it's gone. Please let me know if it happens again. i've subscribed this thread.</p>

<p>Works for me. Still failing for you? All photos or just one?</p>

<p>I will look into it.</p>

<p>I've merged the new account into the old one. Please use your old email to log in with.</p>

<p>Bela, we are looking into your 500 errors issue, and we need some more information from you. Are you using a proxy gateway? We are looking through our logs and not finding evidence of 50x errors on our end, although that doesn't rule out the possibility. We'll keep digging into it.<br>

Pnina, your issues are unrelated to the one that Bela is reporting. Can you provide the URL for the page that you are having trouble with, what you expect to see, and possibly a screen shot of what you do see?</p>

<p>Cory, is this still happening for you? I just installed AVG free edition, and can't get it to happen for me.</p>

<p>Ah. Is anyone else getting 408s? I don't see anything amiss on the server side, but if I see widespread reports of 408s, I guess I can dig deeper. 408 means your browser didn't send its request in a timely matter. Any number of things can cause this: http://www.checkupdown.com/status/E408.html<br>

I can have someone check some other logs on Monday.</p>

<p>Jim, 508 is supposed to be "loop detected", but it seems to have been recently assigned, and sometimes is used to indicate different errors. Was there any text that went with the error, and if so, what was it?</p>

<p>Ugh, really? Is anyone else continuing to see 502s, or 500s of any sort? If yes, then we have some more digging to do, although now we at least know where to look. If not, then I can work with Fred to see what might be causing the errors just for him.<br>

I've done a full reset of all the servers, so maybe that will have a good effect. When in doubt, restart a server.<br>

Please continue to let me know if you see 50x errors.</p>

<p>I think we have found the issue, and fixed it, fingers crossed. There was a little bit of inadvertent downtime yesterday evening as part of the fixing process went haywire. Let me know if you see any more 50x errors. And thanks for the initial reports.</p>

<p>I found a bunch of bots hammering us hard and kicked them out. Maybe that will help. Please report on 50x errors again.</p>

<p>Maintenance complete. Please let me know if it helped or not.</p>

<p>We're going to be doing some server maintenance tomorrow morning to see if we can fix the 500 errors. It should cause no downtime.</p>

<p>That's interesting. Does the error page say anything other than "502 Bad Gateway"?<br>

A proxy gateway is a server you browse the web through. It is usually configured either in the browser preferences, or in your computer's network preferences. If you don't know what it is, then I don't think you have one set up. It is curious that you seem to be able to access photo.net when going through an anonymizer and not when accessing direct, though. Which ISP are you on?</p>

<p>The only 502s I see for the last two days occur on the gallery browsing page, and not in the forums. I'll see if they correlate with any activity.</p>

<p>Are any of you having the problem running through a proxy gateway of any kind?</p>

<p>We're looking into it, but it will have to wait until Monday when somebody is in the office that can help me dig deeper. Well, it's Monday now, I guess, but I mean sometime during office hours....</p>

<p>I tried making an adjustment just now, but I'm currently uncertain as to the root cause. Please let me know in this thread if it happens again.</p>

<p>The latest version of Firefox is 27.0.1.</p>

<p>Fred, can you try upgrading Firefox to the latest version? It shouldn't matter that your OS is so old for Firefox.<br>

Otherwise, can you visit http://www.photo.net/photo/16469760, a photo for which I've turned off sharing links, and see if those are at fault?</p>

<p>Hi, guys. There appear to be two unrelated issues in this thread.<br>

Fred, I cannot replicate the behavior you're describing, and as you say, if it were widespread I would be getting an earful, and I'm not. I need some more information before I can begin to address it. Is there any commonality that you've noticed to when this happens, or does it seem pretty random? Any particular pages, are there ads on the pages, how often does it happen, etc. What version of Safari/Firefox are you using? Do you have any extensions installed? Can you try Chrome? Any further information you can provide would be helpful for me to resolve your issue.<br>

Jim and Bob, same thing. How often does it happen? I'll see what I can do.</p>

<p>Christine, I think I have fixed the problem. Please try again and let me know if it worked.</p>

<p>Christine, do you have this problem for all images, or just a particular image? How large is the image you are having trouble with?</p>

<p>Nick, please try using the multiple (regular) uploader and see if that works for you. I will look into the single uploader.</p>