I signed up for this forum just to give you my input. I am sorry to report bad news, but a friend of mine has a 10D, and he had a shutter malfunction and took the camera to Canon for repair (under warranty). They originally said they could not repair it because he stuck his finger inside the camera (implying that he damaged the shutter). After he insisted he did no such thing, they told him it could only be repaired for $600. (remember, still under warranty). He sent a letter from his favorite attorney and Canon did the right thing - fixing it, and offered a Canon lens for his trouble. When he went to his local camera retailer to pickup the lens, as Canon arranged, the dealer made a comment like, "well if they are offering a free lens it must only be because you ran into that shutter problem they can not solve". A KNOWN ISSUE! He is so upset, he told me to buy the Nikon N70. The only reason he relayed the story is because I told him how interested I am in the new Rebel XT.
This is all I know. I suggest you investigate this further and possibly then talk to your favorite attorney for a little letter to Canon.
Canon Digital Rebel Shutter Problem Canon Cannot Repair. Ideas?
in Canon EOS Mount
Posted
I signed up for this forum just to give you my input. I am sorry to report bad news, but a friend of mine has a 10D, and he had a shutter malfunction and took the camera to Canon for repair (under warranty). They originally said they could not repair it because he stuck his finger inside the camera (implying that he damaged the shutter). After he insisted he did no such thing, they told him it could only be repaired for $600. (remember, still under warranty). He sent a letter from his favorite attorney and Canon did the right thing - fixing it, and offered a Canon lens for his trouble. When he went to his local camera retailer to pickup the lens, as Canon arranged, the dealer made a comment like, "well if they are offering a free lens it must only be because you ran into that shutter problem they can not solve". A KNOWN ISSUE! He is so upset, he told me to buy the Nikon N70. The only reason he relayed the story is because I told him how interested I am in the new Rebel XT.
This is all I know. I suggest you investigate this further and possibly then talk to your favorite attorney for a little letter to Canon.