otakar_sroubek Posted November 30, 2003 Share Posted November 30, 2003 I have several A12 backs for my 500CM. I sent two in for repair which turned out to need a "complete overhaul" here in Chicago. There was a spacing problem with too much space in between frames on one and too little space on the other. During test rolls, the winder on the camera body seems to slip after the 4th exposure and then I cannot shoot the next frame unless I remove the back. I hear a gear- like completion sound during that time then I have to place the magazine back on the camera to shoot again. This would even happen without film in the magazine. It would happen several times during the 12 exposures. The film shows overlap of images or 1/2 of the image missing. The other back which was overhauled worked perfectly with or without film. Of course it needs to be looked at again but is this sloppy work in repair or the end of the life of the magazine? Any thoughts would be appreciated. The back was purchased used. Link to comment Share on other sites More sharing options...
russ_britt1 Posted November 30, 2003 Share Posted November 30, 2003 Sent it to Hassey in New Jersey. Thet will do it right the first time. Ask me how I learned this. The same way you have! Link to comment Share on other sites More sharing options...
hasselblad technician Posted November 30, 2003 Share Posted November 30, 2003 There is obviously a problem within the film back, and the technician who worked on it should have noticed and corrected the problem. Being that you paid for a repair that wasn't done properly, I'd give them a second chance to repair it properly at no charge. If they can not repair the problem to your satisfaction, I'd be happy to take care of it for you. David S. Odess Factory trained Hasselblad technician 28 South Main Stret #104 Randolph, MA 02368 (781) 963-1166 Link to comment Share on other sites More sharing options...
otakar_sroubek Posted November 30, 2003 Author Share Posted November 30, 2003 Thanks for all the input. I will bring the magazine back to the service shop and I expect a complete correction of the problem on the next try. I don't know why this is not tested on a body even without film just to make sure things run smoothly. Just makes sense to me. Thanks again to all. Link to comment Share on other sites More sharing options...
johnmarkpainter Posted December 1, 2003 Share Posted December 1, 2003 Otakar, How much is the service? I would probably just buy another one at KEH if the price was close enough. jmp Link to comment Share on other sites More sharing options...
otakar_sroubek Posted December 1, 2003 Author Share Posted December 1, 2003 Service per back was about $250 which was for labor and parts. I'm not sure if this is competitive but used backs go for $250-350. The problem is that you never know the condition of the gears etc when you buy used, at least I can't. Considering that the back was never cleaned etc since I've owned it I guess it was in need of repair. BTW, I contacted the repair center and they wanted to imply that my camera body was possibly at fault. I said the other overhauled back worked fine with and without film. Any other thoughts would be appreciated. Link to comment Share on other sites More sharing options...
peter_rosenthal Posted December 1, 2003 Share Posted December 1, 2003 Otakar- IMHO $250 is outrageous!! These backs are simple, well designed, precisely machined pieces of equipment. In my experience, if the repairman does what he is supposed to do, the back then does what it is supposed to do. Let's assume for a moment that the shop charges the absurd price of $100 per hour. This repair will have taken them 2 1/2 hours. Seems OK until you realize that a qualified repairman can completely disassemble, and reassemble the back at least twice in this amount of time. I'd be a little upset if I were you. As far as blaming the body... there is absolutely no way the body can disable a back. NO WAY. The winding gear turns one revolution, and the counter release arm sticks out. This is all the body does in relation to the back. Nothing else. The repair should have cost no more than $75 buck in my opinion. This isn't rocket science. You just need to find someone on your side. Not theirs. Peter Rosenthal PR Camera Repair, Flagstaff, AZ Link to comment Share on other sites More sharing options...
mike_barger Posted December 1, 2003 Share Posted December 1, 2003 Probably going rate for big shop I'm looking at a David Odess invoice from 10/9/2002. He replaced the light trap, nylon stop, drive gear, metering gear, and metering arm. Total $233.00 Link to comment Share on other sites More sharing options...
mike_barger Posted December 1, 2003 Share Posted December 1, 2003 He did say he got an overhaul, not light trap and CLA mike Link to comment Share on other sites More sharing options...
otakar_sroubek Posted December 1, 2003 Author Share Posted December 1, 2003 I agree that $250 seems a little high but I have no previous experience to refer to. He said that part of the overhaul includes replacing the light shield since it was worn out and that they make little if any profit on parts, just labor which is $75. I took the back in today and even showed him the transparency with overlapping images. He thought there might be a problem in the transport mechanism and maybe something didn't seat well when it was put back together again after the overhaul. Unfortunately, I am not knowledgeable about the mechanics of the thing and have to go by what I'm told. I do appreciate everyones comments. I just hope that I'll have a working back in a few days. Link to comment Share on other sites More sharing options...
russ_britt1 Posted December 2, 2003 Share Posted December 2, 2003 I sent two back directly th Hasseelblad in New Jersey a couple of years ago to correct problems not corrected after two trips to a (Local Expert) it cost about $95 per back and they have worked perfect after the repairs. I also tried an (auhorized Hassey repair center) in Alanta one time they were no good either (they destroyed a Super Wide they said they could repair). Now I just use Hasselblad in New Jersey if I need it fixed the first time.It is cheaper than reshoots and digital repairs to negatives because of equipment problems. Link to comment Share on other sites More sharing options...
otakar_sroubek Posted December 2, 2003 Author Share Posted December 2, 2003 Thanks. I will keep that in mind if this local shop fails to correct the problem. I feel trapped though in view of the amount put in so far. I hope I'm not too naive in thinking that they should be able to fix the problem. Link to comment Share on other sites More sharing options...
trond_ueland Posted December 6, 2003 Share Posted December 6, 2003 I have two A12 backs camera and 80mm for service now in Sweden. Two older fellows who used to work for Hasselblad is running the place. Their service-prices are: A-12 550Skr (about$75) and that including parts. A complete kit (body,back and lens 50mm-250mm)3000Skr ($about 400)who includes parts and Swedish taxes about 20% who you dont have to pay if you live outside Sweden. I live in Norway but are sending it to Sweden because Swedish products are best taken care of in Sweden. Their name and adress are:PRO-CAMERA Box 115, 438 23 Landvetter Sweden. Phone out of your country 46-31-919403. And they have not got any E-mail adress or Internett conection yet and will probably not get it in the future. Link to comment Share on other sites More sharing options...
q.g._de_bakker Posted December 6, 2003 Share Posted December 6, 2003 One of the two gentlemen at Pro Camera Service is David Knapman, former chief repair instructor at Hasselblad AB. I guess if he can't fix a Hasselblad, noone can. He is the only person to be trusted with the ancient 1000-series Hasselblads too. Link to comment Share on other sites More sharing options...
otakar_sroubek Posted December 7, 2003 Author Share Posted December 7, 2003 I finally got my magazine back. The guy said a spring inside was broken which was responsible for winding the film correctly. I don't know how this could happen after an overhaul. Considering this and the price paid compared to all the other posts above, I guess I'll have to look elsewhere if something happens in the future. Link to comment Share on other sites More sharing options...
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