7D firmware update / ACR problem

[RickDB]

<p>Since updating EOS 7D firmware (to Version 2.0.X) I have found that ACR (V 6.4.1) does not save adjustments to .CR2 file either after "Open Image" or with "Done". I have no problem with photos from previous 7D firmware or with 5D2 files. I can make ACR raw adjustments, open in CS5 and save in any available format without a problem. Anyone have any ideas on how to fix this?</p>

[JDMvW]

<p>I'd let both Adobe and Canon know of your problem.</p>

<p>Of course, the usual answer will be that it is the other company's fault......</p>

<p>Still, sometimes these things do get fixed.</p>

[PuppyDigs]

<p>FW2 RAW files work fine in Aperture 3 and DPP 3.11 so must be an Adobe thang...</p>

[RickDB]

<p>Thanks JDM - before I let Adobe / Canon know there's a problem I want to establish that it is not something I have missed - which seems to me to be the most likely scenario!</p>

[charedan]

Current Adobe Camera Raw version is 6.7.0.339, may be you shoud update...

[cycler48]

<p>I don't want to say, consider yourself lucky but the firmware update has made my 7d almost useless. I'm lucky to get off twenty shots before the camera totally freezes and I have to resort to removing the battery. 44 shots of my granddaughter today resulted in five battery removals. I hope you get your problems fixed soon, mine goes to Canon, Irvine this week.</p>

[cycler48]

<p>I don't want to say, consider yourself lucky but the firmware update has made my 7d almost useless. I'm lucky to get off twenty shots before the camera totally freezes and I have to resort to removing the battery. 44 shots of my granddaughter today resulted in five battery removals. I hope you get your problems fixed soon, mine goes to Canon, Irvine this week.</p>

[peter_mckone]

<p>I think ACR saves its adjustments in a separate file, with suffix .xmp. Make sure your directory isn't read-only.</p>

[PuppyDigs]

<blockquote>

<p>I don't want to say, consider yourself lucky but the firmware update has made my 7d almost useless. I'm lucky to get off twenty shots before the camera totally freezes and I have to resort to removing the battery. 44 shots of my granddaughter today resulted in five battery removals. I hope you get your problems fixed soon, mine goes to Canon, Irvine this week.</p>

</blockquote>

<p>There's a thread at FM about this very thing. Apparently a few 7D are turned into bricks and some into error prone creatures 'o light. Most are okay but nobody seems to know if certain FW2 problems are due to age, hardware defects, bad code or are just random. I have an early production 7D (Fall 2009), did the FW2 update the day it was available and have been shooting the crap out of it for nearly a month without a single problem.</p>

[RickDB]

<p>Good idea Daniel - up graded to V 6.7.0.339 now, but it hasn't made any difference.<br>

Peter - the .xmp files are there and the directory isn't read only (adjustments are saved for old 7D firmware files and 5D2 in the same directory)<br>

Puppy Face: Checked out DPP (Version 3.11:31.0) - it seems to work as it should. I can make adjustments to 7D FW2 raw files and the adjustments are saved to .CR2. I can transfer the file to PS and edit further. However, when I open up Bridge, the adjustments made in DPP are not seen in the .CR2 file - also, there is no symbol showing file has been adjusted. <br>

Mark A: I seem to have a work around, so I do indeed consider myself lucky! Hope you get your 7D sorted.</p>

[keith reeder]

<p>Just a heads-up that may or may not help: a new version of the firmware has been released, 2.0.3.</p>

<p>http://www.canonrumors.com/2012/09/canon-eos-7d-firmware-2-0-3/</p>

[RickDB]

<p>Thanks Keith: I'll give it a try and let you know if it works for me.</p>

[doug_landrum]

<p>I just loaded FW 2.0.3. I am using PS CS6, ACR 7.1 and Lighroom 4.1 with no problems. Here is Adobe's list of cameras supported by Camera Raw:</p>

<p>http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html</p>

<p>I suggest that you contact Adobe. It seems like they intend to support pretty much all Canon EOS cameras through ACR 6.7.</p>

[RickDB]

<p>Loaded FW 2.0.3 and am pleased to report that ACR now saves raw file adjustments. I've not seen this problem reported anywhere else - perhaps there was some corruption of FW 2.0.0 file during upload. Thanks all for your suggestions.</p>