brookref Posted October 17, 2009 Share Posted October 17, 2009 <p>Just got back from a three-week trip, on which I used my 70-200/2.8 quite extensively for the first time. All was good -- until the last day. Apparently the drop from the seat of the train to the floor has damaged the lens zoom. The lens will twist but only with much difficulty. It's like trying to open a tightly sealed jar. The autofocus appears undamaged though. </p><p>I've contacted PhotoTech about fixing the lens (I'm in Manhattan) but I was wondering if anyone knows about this sort of damage. Have I mortally wounded my lens? I really hope not because I finally managed to get to know it quite well on this trip.</p> Link to comment Share on other sites More sharing options...
shambrick007 Posted October 18, 2009 Share Posted October 18, 2009 <p>"Have I mortally wounded my lens? " - To the point where you'd have to junk it...I seriously doubt it. I know these kind of questions (can I fix it myself/how bad is it) are temping to ask, but you already know know what the real answer is - send it in, let them look at it, and get a quote.</p> Link to comment Share on other sites More sharing options...
craig_meddaugh Posted October 18, 2009 Share Posted October 18, 2009 <p>Almost certainly this sort of problem can be fixed. You probably bent the zoom cams which should set you back 200 to 300 bucks. </p> <p>You should probably seriously think about insuring your gear in case this happens again. </p> Link to comment Share on other sites More sharing options...
bob_osullivan Posted October 18, 2009 Share Posted October 18, 2009 <p>I would send it to Canon in NJ rather than Phototech. Let the experts fix it. You may get lucky and get it done under warranty. Go on to Canoneos.com to set up the repair.</p> Link to comment Share on other sites More sharing options...
g dan mitchell Posted October 18, 2009 Share Posted October 18, 2009 <p>If I had a relationship already with a shop that had a repair expert I trusted, I might have them look at it first to see what they say. I'd do this if I trusted them to tell me up front whether or not it was something that was better dealt with via a trip to Canon repair. It could turn out to be something simple that they could fix quickly and possibly at lower cost.</p> <p>On the other hand, if you don't have such a relationship with a shop, I'd get that lens in to Canon right away for repair/adjustment.</p> <p>Dan</p> Link to comment Share on other sites More sharing options...
brookref Posted October 19, 2009 Author Share Posted October 19, 2009 <p>thanks all -- amazingly enough it didn't occur to me to check with Canon first. as always, PN comes through with good suggestions!</p> <p>Richard</p> Link to comment Share on other sites More sharing options...
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