Strange scan results (picture included)

[zachi]

<p><img src="http://farm3.static.flickr.com/2444/4020231859_33fb230e41_o.png" alt="" width="204" height="426" /><br>

I own an Epson 4490 PHOTO, and these are what my scans are looking like.<br>

This is a black and white image of a house, or it should be, but these colors are showing up instead. The strangest part about them is that they are the exact same every time I go to scan, and are definitely NOT on the negative.<br>

I am using the provided try, and the negs are not touching the glass.<br>

I did clean the glass this morning with windex, however. Could that have done this? <br /> Is there a fix for it?</p>

<p>Thanks to anyone with input!</p>

[zachi]

<p>I'd also like to note when scanning non-film photos, I get good results.</p>

[michael_burrows1]

<p>try a re-install of the software.</p>

[colin_mattson1]

<p>Are you pulling the reflective mat out of the scanner lid?<br>

 <br>

If it's left in, the backlight for the film goes nowhere and you get results like that when the software cranks the heck out of the exposure.</p>

[robert lee]

<p>Make sure the film strip doesn't extend past the film area opening. There are a few round openings on the film holder used in pre-scan calibration. The scanner gets totally confused if these are covered by anything.</p>

[krisheylen]

<p>Have you tried scanning the negative as colour? I had some issues once with an older Epson when the software messed up when scanning directly as black and white.</p>

<p>Also, make sure ICE is turned off for silver negatives.</p>

[zachi]

<p>Thanks to everyone who offered tips on this problem! Robert, it turnes out this was my issue! The film was covering that area.<br>

I used to know this, but it's been a long time since I've scanned any film.</p>

<p>Thanks everyone!</p>

[Kent Shafer]

<p>I like your sample picture. (Would flip it to horizontal.)</p>

[chrise_boris]

<p>The most straightforward way to scan color negative is to scan as a positive and then invert the image and correct the levels for red, blue and green. There is no need really to fiddle with the different color negative profiles for various films.</p>