paul_ingram Posted March 11, 2009 Share Posted March 11, 2009 <p>A few weeks ago I foolishy tried to scoop up a rolling foul ball in a HS softball game and allowed my 20D with EF-S 10-22 lens to swing around and hit the ground. The lens exploded near the camera body, breaking in two pieces with metal rings rolling around and the electronics tape sheared. The glass elements were all intact in the front half, but there seemed to be a lot of messy breakage. Canon said to send it back, and after about ten days it is now being returned, repaired, for $105. This is a $650 lens. I would have thought the collection of parts would have been that much. If they actually repaired it for that price, well, Thanks, Canon!</p> Link to comment Share on other sites More sharing options...
jack_nordine Posted March 11, 2009 Share Posted March 11, 2009 <p>great story.... but which service center ?</p> Link to comment Share on other sites More sharing options...
paul_ingram Posted March 11, 2009 Author Share Posted March 11, 2009 <p>New Joizee</p> Link to comment Share on other sites More sharing options...
paul_russell1 Posted March 11, 2009 Share Posted March 11, 2009 <p>is that near noo joisey?</p> Link to comment Share on other sites More sharing options...
afanifitafa Posted March 11, 2009 Share Posted March 11, 2009 <p>I had something similar happen to me a few years ago with the same lens. It was mounted on a RRS pano setup attached to a tripod. I had just completed a 360 degree pano & was disassembling everything. Just then a big gust of wind shot up the canyon, upending the tripod, camera, 10-22mm lens & rolling everything backwards. The lens burst apart into 3 pieces, shearing the electronics tape. I carefully gathered everything up & sent the lens into Canon (Riverside repair). The total cost was a little under $100, including shipping. The lens itself is still like new. As in I can't find a scratch or mark on it anywhere. It focuses perfectly. I can't say the same for the lens hood which is a bit scuffed. (The camera, a 20D, was fine too, thanks to the way it was mounted on the pano rail which absorbed a great deal of the blow as it hit the ground).</p> Link to comment Share on other sites More sharing options...
daniel flather Posted March 11, 2009 Share Posted March 11, 2009 <p><em>...repaired, for $105. This is a $650 lens. I would have thought the collection of parts would have been that much.</em></p> <p>It's a $650 lens, but maybe it's only worth $350? Maybe it costs $75 to manufacture? Or Canon charges too much for that lens? (I'm not bashing that lens, I want one too)</p> Link to comment Share on other sites More sharing options...
btmuir Posted March 11, 2009 Share Posted March 11, 2009 <p>Nice to hear something positive about Canon these days.</p> Link to comment Share on other sites More sharing options...
tomwatt Posted March 11, 2009 Share Posted March 11, 2009 <p>So, you are going to post up pictures of the fixed lens when you get it, right? Inquiring minds want to...</p> Link to comment Share on other sites More sharing options...
lou korell Posted March 12, 2009 Share Posted March 12, 2009 <p>Now it's calibrated. :)</p> Link to comment Share on other sites More sharing options...
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