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Mac OS 10.5.4 and Epson R2400: incompatible?


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This is a bit off subject. I purchased a Macbook Pro after using a HP PC xpsp2 with all of my images backed up

to numerous

Seagate hard drives. I can look at the images on the Mac. I went to the Apple Store and they told me it could be

done but it will be "PAINFUL" to get everything over to the Mac system. I am now living in a duel system. I

bought it because of the supposed graphics being better for image processing. So far, I have not been able to do

anything with it except several images at a time transferred from my drive on the PC to a key and opening that up

in Photoshop CS3 on my Mac. I am still just using my PC and the Mac just sits there. I am a photographer and am

not that literate on the computer. I know it can be done but it will take a lot of valuable time. I haven't

even thought about the printing issues yet.

Penny

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Penny,

 

I hate to turn Jason's issue into a general "Windows to Mac OS X" support thread.

 

If your image files are in standard formats (RAW, JPEG, PSD, TIFF, RAW files, etc) and your storage drives are in

NTFS or FAT format Windows volumes, connect to your computer using USB 2.0 or FireWire, all you have to do is plug

the drive into the MacBook Pro and copy them, if you want them on the internal drive. Mac OS X can read and write to

FAT format drives and can read NTFS drives. I don't know what would be so difficult about that unless there are special

circumstances that you haven't mentioned.

 

Perhaps "painful" is simply the fact that you have a lot of data and it takes a lot of time to copy it. I've done this kind of

migration countless time and the only pain involved is the tedium of waiting for the computer to get finished with the

copying.

 

Godfrey

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Sanford asked "Maybe, why your at it, you can tell me why when I restart my computer in OXS after using XP the MAC clock off about six hours."

 

There's very simple explanation for this. Traditionally, Intel based PC computers are storing local time in the hardware clock. This goes all the way back to the days IBM designed the very first PC, and Microsoft wrote the very first version of MS-DOS. This was simple, but still very dumb design. But again, back then nobody at IBM took this PC thing very seriously (they were in the business of making and selling mainframes). Fast forward to the present day, the very latest PC computers and very latest Windows still use local time in hardware clock. There's several technical reasons why every good design uses UTC internally, and why local time is only used for presentation purposes to the end user. However, I won't go into such details.

 

Needless to say, Unix systems always use UTC internally. OS X is basically a Unix system too. Linux, when you run it on PC, has an option to either store local time (recommended for dual-boot configuration, since Windows is dumb and assumes hardware clock runs on local time) or UTC (recommended for Windows-free configurations) in the hardware clock.

 

What probably happens in your case is, when you boot into Windows, it fetches the correct time using NTP. NTP will tell it UTC time (of course, what else), and it converts it to the local time. Then stores it into hardware clock. When storing, it stores local time, as if it was running on a PC. But it is not running on a PC. When OS X boots, it reads the time from hardware clock expecting it to be UTC. And you get about 6 hour difference since you live somewhere on the east.

 

Now, why doesn't OS X fetch correct time from some NTP server like Windows does? It's probably doing it. However, there is one important fail safe check that Windows implementation of NTP client is not performing. If difference in time between what your local hardware clock tells you and what external NTP server tells you is too big (6 hours counts as way too big), you should assume something went wrong and trust your local hardware clock. If NTP server was to tell your Windows box it's year 3008, it would happily advance the clock for 1000 years. Unix implementations would simply ignore such NTP server.

 

Windows is meant to be run on a dedicated box, and doesn't like sharing same hardware with anything. This clock thing is trivial and only annoying. There are much worse examples.

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I have the same problem. I use a Mac powerbook (Not Intel) with Tiger system. I use CS2. The Epson people told me to switch from a firewire to a USB wire. Did not help. They told me to re install the printer software. Did not help. Problem is intermittant. Epson can't help.

 

I also am at deep end and need help.

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There's few alternatives to Epson's software that you could try, assuming the problem is with the Epson's software (and not with the hardware or printer's firmware).

 

You could try to download and install Gutenprint 5.2 beta 3 drivers. There's prepackaged version for OS X here http://gimp-print.sourceforge.net/MacOSX.php3. However, you can't use Epson ICC profiles with Gutenprint drivers. You'd have to create your own. The 5.2 beta 3 has much more features than the version included with OS X 10.4 and 10.5. I've tried them on my R1800, and they produced good results. Additional bonus, if you have problems, you can speak directly with developers who wrote the thing. No 10 layers of tech support in between. Have in mind that Gutenprint is free software. You will get good community support (with community in this case including people that wrote the software), but that's it.

 

Another option, would be to try PrintFab drivers http://www.printfab.net/. Unlike Gutenprint, these are not free. The price is around 50 Euros for basic version, and up. There seems to be free trial. I haven't tried them myself, however some people say they are good. As for ICC profiles, most likely you wouldn't be able to use Epson profiles. PrintFab offers profiling service, however I'm not sure if any profiles are included with the drivers.

 

Not being able to use Epson ICC profiles might sound as showstopper. However, if you want to use non-Epson papers, or inks, you'd have to create your own custom profiles anyhow. I personally wasn't very happy with results that Epson supplied profiles delivered anyhow.

 

One more thing, Gutenprint and PrintFab drivers can print to printers shared from Windows boxes, or from print servers. A simple thing that that just does not work with Epson drivers.

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Alternative print drivers are an *alternative*, not an essential. The problem is either in the hardware function, the system configuration,

or the use of the existing bits. Until the problem is isolated and fixed, everything else is a kluge.

 

I have no trouble using Epson's R2400 drivers on Mac OS X 10.4.11 and 10.5.4 running on both Apple PowerPC and Intel hardware

systems. Assuming everything is set up correctly and the hardware is working correctly, there's nothing wrong with the software

available, without needing to go to alternative drivers.

 

The first thing I would do, as pointed out in the thread above, is test whether the problem is in the hardware ... test the printer on another

"known good" system with a known good cable, to be certain that the printer by itself are good. That other known-good system can be

Apple or PC, doesn't matter. If the setup fails, the printer is at fault. If it works, use the cable that is in use with the Apple. If that fails,

you know the cable is at least marginal.

 

Presuming you have a good printer and good cable, the next thing to do is to be certain the Apple hardware is working correctly by

connecting some other devices to the same port using the same cable and being sure that all operations function correctly.

Alternatively, bring the machine to an Apple Retail Store and have them perform a full hardware test on it.

 

Once you know the printer, cable, and Apple hardware work correctly, hook the printer up. Reinstall the drivers from the available Epson

download site, configure a print queue, and test. If that fails, I'd format an empty hard drive and do a fresh install of Mac OS X, make it

the startup system. Do all the System Updates to bring it up to par with the latest. Install the R2400 print driver package, configure and

test it. If everything works correctly, install Photoshop CS3 and test it. If it doesn't work, time to go to the Apple Store with that setup

and say "what's happening here?" ...

 

If everything works (as it ought to) install Photoshop CS3 (and/or Lightroom) and test again. Again, everything should work correctly: if

not, contact Adobe support and talk to them about why it doesn't work correctly as it *has* to be a CS3 configuration or use issue.

 

Godfrey

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Hello all.

 

PS could be using a printer spool that is not large enough. Check the PS prefs regarding disk usage and make sure that the primary and secondary drives are identified properly and are given enough memory to handle the large tiff files. The main PS storage drive should fast, and the total length of the cabling should be as short as possible. The printer driver might be hitting on the PS buffer before the required data has arrived. So, give the PS buffers as much space as you can so that they will have all the print information when the printer calls for it.

 

;-D Just a thought.

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<center>

<a href=" Watching title="Watching by Godfrey DiGiorgi, on Flickr"><img

src="http://farm4.static.flickr.com/3042/2681948596_d2132a2362_o.jpg" width="818" height="818" alt="Watching"

/></a>

<br>

<i>Watching - Sunnyvale 2008</i><br>

</center><br>

Certainly. Although I'm doing some long-planned system reconfiguration work today. Almost done now, it will be a delight

to get back to photography.

<br><br>

Godfrey

<br>

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