Help Epson P 5000 frozen

[herve_laurent]

Hello everyone

I have a problem with my Epson P 5000 and I was wondering if someone can tell me what's wrong with it.

 

I have used it without any problems for 2 years but I noticed something wrong when accessing back up

files after I downloaded some cards

 

Everytime I try to access back up files ,on one of the two last cards I dowmloaded, it freezes. it won't even

go to sleep after a few minutes. I have to physically remove the battery to shut it off

 

I have try removing and inserting the battery, I have tried the reset button. I checked the trouble shooting

guide.Don't know what to do next

 

I know it's not something with the unit because everything else works

did soemone experience a similar experience

help anyone

H

[marc_rochkind]

Do you mean the files ON the card, or files that used to be on the card but are now on the device?

 

If the former, it's a messed up card. Maybe you can recover the images another way (via a computer and a card reader).

 

If it's the latter, mount the Epson as a drive on a computer via the USB cable and see if deleting the bad stuff fixes the problem.

[herve_laurent]

hello Marc

no it's not the card and I did try to mount the epson on the computer but it freezes my

compueter when i try to touch those files as well

I f I leave the card on the epson I can copy , move or open the original files which are still on

the card but I can't touch the ones copied on the epson P 5000

I really have idea what to do now . any suggestions ?

H

[marc_rochkind]

Herve--

 

I think that the problem is that the Epson file system is messed up.

 

I would back up the Epson (somehow avoiding the bad files) if there's anything on it you need, and then investigate whether there's some sort of hard reset that erases and reformats the hard drive. Maybe the Epson support site can suggest something.

 

Above is all guesses... I don't have any actual experience with messed up Epsons.