S6 Problem

[jeff_schneider]

My daughter's S6 won't take photos. When she presses the shutter, the shutter

sound plays, and a completely black image is captured. This problem first

started when the battery charge was very low.

 

The LCD works, and pictures already taken can be viewed on it.

 

Does anyone know if this is a simple problem that can be fixed by a "reset" of

some kind? Or is it perhaps a problem with the SD card?

 

Thanks in advance for any helpful advice.