Spyder2 software upgrade problem

[chrispy]

I use to have Version 2.2 installed. But I decided to install the new version

2.3.5 last night. I use to get some inconsistent results with 2.2 between

calibations.

 

Now I can run the sofwtare at all! After I install the new version and plug in

the Spyder2, the spyder driver fails to install. I end up with the following:<div></div>

[William Kahn]

What Windows version are you running? Spyder2/Pro 2.3.5 is specifically for Windows XP 64 bit and is compatible with Windows Vista. If you don't have either Windows version, you should be using v.2.2 of the Spyder software.

[chrispy]

This is not true. I submitted a support ticket at colorvision specifying I had winxp32. They didn't mention anything in regard to 64bit. They just gave me the usual rubbish, unistall/reinstall etc etc. I still haven't had any luck.

[William Kahn]

In the Colorvision download page, there's a caveat for v.2.3.5 that says specifically what I posted, as well as the statement that there are no enhancements beyond those in v.2.2.

[William Kahn]

Just to be clear, here's the link:

 

http://www.colorvision.com/sup_dl-up_spyder2pro235.html

[chrispy]

Hi William, thanks for the link. Colorvision support needs to improve. The following sentences need to be more clear:

 

When it says "There are no new features in this release", which previous version are they talking about. I believe they may be a version between 2.2 and 2.3.5, is this correct?

 

Also, "Do not download unless you are running Windows XP x64.", this can imply two things, that you don't realy need to install this version or this will not work on 32bit.

 

I think I will try and reinstall 2.2 even though colorvision emailed be the following:

 

"Once you have installed version 2.3.5 you can not revert back to 2.2. "

 

Looks like I will have to go through the registry and delete all spyder entries.

 

William, do you have the spyder2? If so, do you get consistent calibrations?

[chrispy]

Sorry I just reread your post "there are no enhancements beyond those in v.2.2", so there are no other versions in between.

[William Kahn]

I have Spyder2 Pro, and I get very consistent calibrations. One thing I do is keep the previous calibration profile, so that I can switch back and forth between that and the current profile as a check on any differences. Also, it's important to keep your ambient lighting the same for each calibration process....

[chrispy]

When you create a new profile, do you also set it as default profile in your color management under windows display settings?

 

Here's a screen capture from my laptop.

[William Kahn]

No, although I suppose I could. I just let the Colorvision software automatically load the profile on startup.

[dave_dube]

Chris, I have Spyder2Pro and I do not get consistent calibrations. I do attempt calibration at the same time of day with an attempt to replicate ambient lighting.

[William Kahn]

Desktop or laptop?