DickArnold Posted March 2, 2007 Share Posted March 2, 2007 I just got a new XTi. I works fine but Photoshop Elements 4.0 will not process RAW CR2 files. It works fine with RAW CRW files. I spent one hour on the phone with Adobe this afternoon and they gave up. I bet somebody knows a simple answer for this problem. The error message is the "this file does not work with Elemnets." Link to comment Share on other sites More sharing options...
www.antiquecameras.net Posted March 2, 2007 Share Posted March 2, 2007 with PE 5.0 and my Xti I had to download some patches to be able to open RAW...it wasnt clear on adobe's site what/how to do the patches - but I did it somehow.... dont know about PE4.0 Link to comment Share on other sites More sharing options...
beauh44 Posted March 2, 2007 Share Posted March 2, 2007 Usually Adobe must apply a patch for a newly introduced camera's RAW files. With Photoshop CS/CS2/CS3 these can be updated via Adobe's website. However, sometimes Adobe makes an "executive decision" to not support a given camera's RAW files in certain versions. This is an excellent argument for a common RAW file format - like Adobe's DNG. But so far not many camera manufacturers have signed on. Canon hasn't. Anyhoo... If you haven't already, I'd go to Adobe's Elements Support web page and do a search and/or send the tech support there an email. It may come to pass that it's simply not supported or you might have talked to an Adobe person who just didn't know what they were doing. If you find that the XTi RAW files are not supported by Elements 4.0, you can always use the Canon supplied RAW converter or a 3rd party like Bibble, convert to TIF, then pull the image into Elements. Good luck! Link to comment Share on other sites More sharing options...
brucecyr Posted March 2, 2007 Share Posted March 2, 2007 You need to find and download the latest Camera_Raw_X_Y version for PE4, where "X" and "Y" are integer numbers. There will be instructions on how to install the drivers -- basically you copy the unpacked drivers over to a specified PE4 subfolder. Try going to "Adobe | Support | Downloads" or some such. There might be some kicker, like with PE3 I discovered portrait mode images wouldn't load vertically in the Organizer with the latest drivers, but at least I could open and pass them to the PE3 Editor. Its a "subtle" dig to spur you to update your PE version. Link to comment Share on other sites More sharing options...
brucecyr Posted March 2, 2007 Share Posted March 2, 2007 Actually, FIRST go to your PE3 installation folder and drill down to "...\Plug-ins\File Formats" and see if you have a file named "Camera Raw.8bi". If you don't, then look on your PE3 CD to find whatever version of Camera_Raw you have there and try installing that first. If you have a "Camera Raw.8bi" installed or if installing the existing version doesn't work, then you will have to find and install an updated version per my prior post. HTH Link to comment Share on other sites More sharing options...
DickArnold Posted March 2, 2007 Author Share Posted March 2, 2007 I have Camera Raw 8bi. We verified that this afternoon. I have a message into Canon. I kind of like Canon's new RAW converter. I have only printed two pictures as I got the camera yeasterday. One is a well lit 13x19. It kind of knocked my socks off both in color and sharpness after four years with my D60. There are things I like about PE 4. If I knew PE5 would solve the problem I would upgrade. There are still things that I like about PE4 though so I brought that picture into it to finish it off. I bought the camera and a 100-4.5-5.6 IS L and took it out to test before I drove 60 miles back home from Hunts. After about five pictures I turned around, went back to Hunts and bought the battery grip. I had no place to put my little finger on that small body. The grip made it a lot more comfortable to shoot. Other than that it appears to be a great buy. Link to comment Share on other sites More sharing options...
DickArnold Posted March 2, 2007 Author Share Posted March 2, 2007 I found the plug-ins I needed. However, the way they described them you would never know it. The Canon Converter appears to bring in color more accurately than PE4. My large print shows it. They don't show on the PE4 plug in list in the help section. The guy told me my PE4 was up to date but there were two later plug-ins on the web site. Anyway it works. Thank you all very much. There is sure a color difference between what the PE4 opens and what the Canon converter shows. Probably something else that needs some metaphysics to figure out. Thanks again. Link to comment Share on other sites More sharing options...
brucecyr Posted March 2, 2007 Share Posted March 2, 2007 "There is sure a color difference between what the PE4 opens and what the Canon converter shows." That has to do with your color settings, both in the camera and in your photo editor. In your camera you can select between sRGB and Adobe RGB. The former is a smaller color gamut than the latter, which is why many people choose Adobe RGB for the ability to make their images closer to what they remember seeing. I won't elaborate because you probably aren't receptive to additional informational overload at this point :-) If you're satisfied with what the Canon converter does, then work with it until you become dissatisfied! Link to comment Share on other sites More sharing options...
DickArnold Posted March 3, 2007 Author Share Posted March 3, 2007 I had both CRW and CR2 on my compact flash disk. The CR2 downloads about twice as fast. You all made a good point about standards for RAW. Link to comment Share on other sites More sharing options...
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