michael_meyer6 Posted September 14, 2005 Share Posted September 14, 2005 Hi to all. I was wondering if anyone knows about an error messege that reads "can not complete the request because scratch disks are full" I am trying to send file to photoshop cs to edit and print and keep getting this alert and it will not execute any command. I have checked a couple of photoshop books I have and nothing is mentioned about scratch disk. Thank you for help. Michael. Link to comment Share on other sites More sharing options...
coconutdaydream Posted September 14, 2005 Share Posted September 14, 2005 scratch disk refers to when PS has ran out of ram to use, and has<br> begun to use your hard disk as ram, writing files over and over<br> you could fix this several ways. one could be get more ram<br> or more ram and dedicate an entire hard disk to scratch disk only<br> how much ram do you have as of now? Link to comment Share on other sites More sharing options...
michael_meyer6 Posted September 14, 2005 Author Share Posted September 14, 2005 I believe I am running 512 of ram. If I clear folders on computer will that help? I have a seagate hard drive that I save all files to so that this type of thing does not happen. Thanks for any advice. Michael. Link to comment Share on other sites More sharing options...
johnclarke Posted September 14, 2005 Share Posted September 14, 2005 Hi MichaelBecause PhotoShop records a history of each state change you make and has to be able to manage images that are often much bigger than the RAM that most people have installed it uses a disc area to store data. This area (scratch disc) is defined in PhotoShop under Edit > Preferences > plug-ins & scratch discs. It is recommended that the scratch area is on a separate drive to the PhotoShop executable. So, the message means that the disc where the scratch area is located is running out of space. You either need to clear space on that drive or, and this is not a bad idea, get a second disc installed and then put the scratch area there. Cheers Link to comment Share on other sites More sharing options...
jreades Posted September 14, 2005 Share Posted September 14, 2005 You don't say anything about what system you are running here -- OS X, XP, Windows 2000, 98? Your options may vary a bit depending on which system you're using. The basic explanation is what was stated above -- Photoshop is a resource-intensive programme and even 4GB of RAM wouldn't be enough to keep a file fully-loaded in memory after a certain point. Think about the multiple-undos -- PS needs a way to store each 'stage' of your photograph's edits, it can't say "Run this filter 'backwards'" because that simply doesn't work. The idea of the scratch disk is that you specify a drive (maybe C:, but maybe not) where Photoshop can write all of its temporary data. Think of it like a notepad where it can jot things down as it goes. The problem is that if your scratch disk is also your main disk it *may* run out of space. This is especially true if your computer crashes or hasn't been restarted in a while (I'm assuming Windows here) since the temporary folder tends to fill up with rubbish that isn't cleaned out on a regular basis. So the first thing you need to do is figure out what Photoshop is using as a scratch disk. There'll be an option under preferences to set the location of the scratch disk. Whatever drive that's pointing to is the one that's almost full. If you have other drives that have more free space you can point your scratch disk settings (up to four, I think) at those other drives and PS will happily use them instead and the error messagse will go away. If you don't have any other drives then you will need to start backing up data on your only drive and deleting it. *OR* you can buy a second hard drive to install into your computer (if you have a desktop). Since you can buy 250GB drives quite cheaply these days I'd recommend that you do this rather than randomly deleting old files. HTH, jon Link to comment Share on other sites More sharing options...
Ed_Ingold Posted September 14, 2005 Share Posted September 14, 2005 A quick and dirty solution is to open the "RUN" window and run "%temp%" (not with quotes). Do a shift-del to remove these files without putting them in the "garbage can." If you have any non-system files on the scratch disk, move them somewhere else or delete them. The scratch disk is specified in Photoshop under edit/preferences. It should be a different physical drive than the root drive or the drive where images are stored. Logical partitions of a physical drive don't qualify as a separate drive for this purpose. Link to comment Share on other sites More sharing options...
randalldouglas Posted October 1, 2005 Share Posted October 1, 2005 Edward. Your answer just freed up 20 GB of space on my hard drive. Thank you! Link to comment Share on other sites More sharing options...
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